Accident Damage Assessor

1 month ago


Durban, KwaZulu-Natal, South Africa People Solved Full time

Are you a detail-oriented professional with a passion for customer service and experience in panel beating?

We're looking for an expert to join our team at People Solved as an Accident Damage Assessor - Quality Control Specialist

Key Responsibilities:
- Assess daily claims for damages and manage repair decisions.
- Address discrepancies with repairers and assessing companies.
- Enforce repair guidelines and maintain strong relationships with repairers.
- Ensure quality control through performance reports and invoice validation.
- Audit assessments for accuracy and eliminate cost duplication.
- Review and approve additional work as needed.
- Hold repairers accountable for quality standards.

Requirements:
- Grade 12 (Matric) certificate required.
- Valid South African driver's license necessary.
- Own vehicle not older than 2 years required.
- Qualified panel beater with 2+ years of assessing/costing experience necessary.
- VDQ Professional Membership beneficial.
- Management experience in a panel/mechanical repair environment advantageous.

Competencies:
- Strong technical knowledge and interpersonal skills essential.
- Ability to make decisions under pressure required.

The estimated salary for this role is R250,000 per annum, based on industry standards and the location.

This position involves managing daily claims, enforcing repair guidelines, and maintaining relationships with repairers. The ideal candidate will have excellent communication and problem-solving skills. Preference will be given to qualified individuals from designated groups.



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