Key Account Professional
1 week ago
As a skilled Key Account Manager at Switch Recruit, you will be responsible for driving customer satisfaction and ensuring that their needs are met in a professional manner. Your excellent communication and negotiation skills will enable you to handle complex customer complaints and resolve conflicts effectively.
This is an ideal role for someone who is passionate about building strong relationships with clients and identifying opportunities to upsell and increase business. If you have a proven track record of success in the industry and possess the necessary administrative skills, we encourage you to apply.
Requirements:- Bachelor's degree or equivalent
- Minimum 5 years of experience in relevant industries such as import/export/cross trade airfreight/seafreight
- Knowledge of Incoterms and major trade lanes into South Africa
- Prior experience with Ship Shape system is advantageous
- Ability to work independently and as part of a team
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office applications
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