Senior Program Manager

5 days ago

Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time
Job Title: Sr. Program Manager

Are you a seasoned professional looking to drive business growth and innovation? We're seeking a Sr. Program Manager to join our team at Amazon Commercial Services (South Africa) (Pty) Ltd.

About the Role

We're looking for a highly skilled and experienced Program Manager to lead our inventory transfer processes from Amazon locales to our new and emerging countries. As a Sr. Program Manager, you will be responsible for developing and implementing strategies to optimize customer experience, improve automation, and drive scalability.

Key Responsibilities
  • Identify and build relationships with key decision-makers within internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
  • Assist internal partners to drive change, remove roadblocks, and close business.
  • Design and execute scalable methodologies to improve business metrics.
  • Act as Subject Matter Expert (SME) for our global inventory transfer products, helping internal stakeholders to develop requirements and build products that enable incremental selection for international customers.
  • Test new product launches and provide flexible solutions capable of scaling across various business models/supply chain arcs, and country regulatory regimes.
  • Continuously audit to improve the customer experience and business performance.
Requirements
  • Bachelor degree
  • Experience owning large program strategies end to end
  • Experience driving direction and alignment with cross-functional teams
  • Experience driving process improvements
  • Background in account management, project or program management, operations, or buying experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
  • Retail experience
  • Master's degree, or MBA in business
  • Knowledge of Microsoft Access or SQL

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify, and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief.

We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

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