Senior Program Manager

1 month ago


Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time
About the Role

We are seeking a highly skilled Sr. Program Manager to join our innovative team at Amazon Commercial Services (South Africa) (Pty) Ltd. As a key member of our startup product team, you will be responsible for designing, implementing, and maintaining high-impact processes and supporting teams to deliver seamless customer experiences.

Key Responsibilities
  • Define and deliver important programs with broad cross-functional and cross-organizational business impact.
  • Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project in a new business area.
  • Bring strong, data-driven business and strategic judgment to decisions.
  • Invent, evolve, improve, and simplify processes and technology requirements (when appropriate).
  • Develop business and process requirements, prioritize needs, and manage milestones and overall roadmap.
  • Create buy-in for the vision both internally and with key external partners.
  • Approach complex business problems, aligning divergent stakeholder teams to a common plan.
Requirements
  • 5+ years of program or project management experience.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Bachelor's degree.
  • Experience using data and metrics to drive improvements.
  • Experience owning/driving roadmap strategy, definition, and end-to-end product delivery.
Preferred Qualifications
  • 2+ years of driving process improvements experience.
  • Experience working cross-functionally with tech and non-tech teams.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify, and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.



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