Infrastructure Operations Manager

1 week ago

Centurion, Gauteng, South Africa Plus1X Solutions (Pty) Ltd Full time
Job Title: Infrastructure Operations Manager

Plus1X Solutions (Pty) Ltd is seeking an experienced Infrastructure Operations Manager to join our team. The successful candidate will be responsible for the operational management of our data center and network infrastructure, technology, IT Security, end-user computing, and Service Desk.

Key Responsibilities:
  • Implement continuous improvement aligned with strategic direction and actively participate in the assessment of IT-related strategies, roadmaps, and standards.
  • Provide operational inputs into hosted infrastructure, network, IoT, and cyber security strategies.
  • Assist with the formulation of the infrastructure technology, architecture, roadmap, and cyber security standards for the group.
  • Formulate strategies for IT Operations, EUC, ITIL, and Service Desk as well as Standard Operating Procedures and align to the operational function to ensure optimal service delivery.
  • Ensure alignment to the horizontal IT strategic integration.
  • Plan, negotiate, and implement optimal technology services, without compromising system integrity.
  • Provide 360-feedback on interactions with the business to align and prioritize IT operational aspects based on business strategy.
  • Oversee day-to-day IT operations.
Requirements:
  • Minimum 10 year's working experience in a network, data center, IT service management, IT service desk, and cyber security IT environment.
  • Experience in operational technology will be an added advantage.
Technical Knowledge/Competencies:
  • Excellent knowledge of the data center, network, IoT, cyber security, ITIL, EUC, and Service Desk environment.
  • Excellent Crisis management and Problem-solving skills.
  • Service Delivery and Contract Management.
  • Customer Service Orientation.
  • Project Management skills.
  • Presentation skills.
  • Manage and maintain the relationship between Business IT Support and Business Infrastructure needs.
  • Excellent MS Office skills.

If you are a proactive and driven individual with the requisite experience and expertise, we encourage you to apply and be part of our innovative team at Plus1X Solutions (Pty) Ltd.

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