Retail Sales and Visual Merchandising Expert

8 hours ago


Cape Town, Western Cape, South Africa Cape Union Mart International Ltd Full time

About the Role:

Cape Union Mart International Ltd is seeking an experienced Retail Sales and Visual Merchandising Expert to join their team. As a key member of the sales floor, you will be responsible for creating an exceptional customer experience by providing excellent service, meeting individual targets, and driving sales through effective visual merchandising.

Key Responsibilities:

  • Exceed customer expectations by practicing customer selling techniques and consistently meeting individual targets.
  • Maximize and drive sales by identifying opportunities to increase turnover and establishing professional relationships with customers.
  • Provide friendly, helpful, courteous assistance and advice to all customers, reporting compliments and complaints to management.
  • Process all purchases, verify payments, and adhere to stock loss controls in store.
  • Attend to customer stock queries, ensure they are dealt with and resolved, and maintain high levels of housekeeping and office organization.

Behavioural Requirements:

  • A passion for retail and commitment to delivering exceptional customer experiences.
  • Effective communication skills, ability to work independently, and use initiative in a fast-paced environment.
  • Resilient, tenacious, and able to prioritize tasks while maintaining high levels of drive and initiative under pressure.
  • Able to build and maintain relationships with all levels of the organization and possess strong creative thinking skills.

Requirements:

  • Maturic or equivalent qualification.
  • At least 12 months of retail experience, preferably in visual merchandising.
  • Proficiency in Microsoft computer applications.
  • Knowledge of current fashion trends or outdoor lifestyle (depending on the brand applying for).

Benefits:

  • An estimated annual salary of R250,000 - R300,000 based on location and experience.
  • Clear Credit and Criminal record check.
  • Willingsness to work retail hours and assist with new store openings in the area.
  • South African citizenship required.


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