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Debtors Ledger Manager
2 weeks ago
We are seeking a highly skilled Debtors Ledger Manager to oversee the accounts receivable function at Energia Consulting. This individual will take ownership of managing our debtors book, ensuring accurate and up-to-date records across wholesale, online, and e-commerce platforms.
Key Responsibilities:
- Manage the aging of accounts and prepare detailed reports for senior management.
- Monitor and manage overdue accounts, ensuring prompt follow-up on outstanding amounts.
Credit Management & Reconciliations
- Perform reconciliations of customer accounts, ensuring accuracy and completeness.
- Allocate payments promptly and accurately across multiple banking platforms.
- Investigate and resolve discrepancies or queries related to payments or account balances.
Customer Relationships & Collections
- Build and maintain strong relationships with customers across wholesale, online, and e-commerce channels.
- Proactively address payment delays and negotiate resolutions to ensure timely collections.
- Work closely with senior management and the finance team to align on priorities and address risks.
- Prepare regular reports on debtors' performance, highlighting key metrics and areas for improvement.
- Support audits and provide necessary documentation related to the debtors' ledger.
Process Improvement & Compliance
- Ensure compliance with company policies and procedures, as well as relevant financial regulations.
- Identify opportunities for process improvements within the debtors' function and implement efficiencies.
Requirements & Qualifications:
Education & Certifications:
- Diploma, higher certificate in Finance / Business / Accounting.
Experience:
- Minimum of 5 years in a debtors / accounts receivable role, ideally within a retail business with both wholesale and B2C customers.
- Experience with ERP systems, with preference for Odoo ERP.
- Customer engagement experience, with proven track record of resolving disputes.
- Familiarity with managing multi-currency accounts and international transactions.
Skills:
- Exceptional attention to detail and accuracy.
- Strong proficiency in Microsoft Excel and financial reporting tools.
- Ability to work effectively under pressure in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a proactive and solution-oriented mindset.