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S2 Technical Support Specialist

1 week ago

Cape Town, Western Cape, South Africa Ello Technology SA Full time

Ello Technology SA is seeking a highly skilled Network Engineer to join our team in Cape Town, South Africa. The primary purpose of this role is the efficient installation and implementation of all network hardware/cabling requirements as set out by the solutions proposal.

This includes certain components of the CCTV and Phone Solutions, as well as the Power Solution. Furthermore, the successful candidate will be required to complete all planned work accurately and according to best practice, ensuring deadlines are always met.

Key Responsibilities
  1. To work effectively in a team environment and communicate clearly with stakeholders.
  2. To escalate network issues that cannot be resolved within agreed solutions deadline.
  3. To maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
  4. To record all work undertaken within job cards.

The successful candidate will receive a market-related salary plus 3 annual performance-based bonuses per year.