Retail Software Support Technician
5 days ago
We are looking for a Retail Software Support Technician to join our dedicated team at Arch Retail Solutions. As a key contributor, you will play a vital role in delivering exceptional customer experiences.
The role offers a comprehensive career growth plan with multiple success stories, demonstrating our commitment to employee development. You will be part of a fast-paced, collaborative, and positive work environment.
Your main responsibility will be to provide technical support to Arch users, covering hardware and software assistance for our in-house developed Retail Software Arch. This encompasses EFT, retail software support, loyalty programs, eStore, and other areas.
Main Responsibilities:
- Deliver technical support to Arch users, resolving issues efficiently.
- Analyze and troubleshoot hardware and software-related problems.
- Work closely with internal teams to resolve technical challenges.
Benefits
We offer a range of benefits at Arch Retail Solutions, prioritizing employee well-being and happiness. A good work-life balance is crucial to us, ensuring happy employees result in happy Arch users.
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