Field Service Engineer

2 weeks ago


Cape Town, Western Cape, South Africa Hire Resolve Full time
Job Title: Field Service Engineer

Hire Resolve is partnering with a leading company in the IT industry to recruit a skilled Field Service Engineer for their Cape Town location.

Job Summary:

This role involves providing technical support, maintenance, and troubleshooting services for the company's products. The successful candidate will be responsible for handling first and second-line support and installation of network switches, routers, IP telephony systems, and other customer equipment at their site.

Key Responsibilities:
  • Provide solution and product-specific consultation and support.
  • Configure and set up networking devices for deployment on the Vodacom Network.
  • Ensure devices are correctly configured and ready for shipment on schedule.
  • Manage regional support stock levels.
  • Attend and advise on solution scoping meetings.
  • Design and deploy Cisco switch configurations.
Requirements:
  • N+ A+
  • CCNA or equivalent
  • HCNA
  • HCNP preferably
  • CCNP preferably
  • Extensive experience with telephony devices.
  • Strong technical knowledge of LAN and WAN infrastructure.
  • Deep understanding of network systems.
  • Knowledgeable about SD-WAN solutions.
  • Good understanding of wireless solutions.
What We Offer:

A highly competitive salary based on experience, and the opportunity to work with a leading company in the IT industry.

Contact Hire Resolve for more information and to apply for this exciting opportunity.



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