Employee Engagement Strategist Cape Town

1 month ago


Cape Town, Western Cape, South Africa TTEC Full time

Employee Engagement Lead Cape Town

Become a part of TTEC’s award-winning culture and experience the difference for yourself. As an Employee Engagement Lead, you will play a vital role in creating and delivering exceptional customer experiences while building a successful workplace for employees.

About the Role

We are seeking a highly motivated and creative professional to lead our employee engagement strategy in Cape Town. The ideal candidate will have a passion for building engaging experiences and driving results through effective communication and process improvement.

Your Key Responsibilities

  • Develop and implement employee engagement strategies to drive retention and excitement among team members
  • Partner with senior leadership to create a best-in-class employee experience
  • Manage all communication and engagement initiatives, including onboarding programs and events
  • Analyze survey feedback to identify areas for improvement and develop targeted solutions
  • Maintain good working relationships with employees and support teams

What We Offer

In return for your hard work and dedication, we offer a competitive salary of R1,200,000 per annum, as well as a range of benefits including paid time off (PTO), wellness and healthcare benefits, and performance bonus opportunities.

Requirements

  • Bachelor's degree in Communications or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to analyze data and develop targeted solutions
  • Experience in people management and leading with influence

About Us

TTEC is a global leader in customer experience technology and services. We pride ourselves on our inclusive culture and community-minded approach to business. If you are passionate about making a difference and building a successful career, join our team today



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