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Service Delivery Coordinator

1 week ago

Sandton, South Africa Clicks Group Limited Full time
Our Vision
At Clicks Group Limited, we strive to be the customer's first choice health and beauty retailer. To achieve this vision, we are seeking a highly skilled Store Supervisor - Sales and Service to join our team.

Key Responsibilities:
  • To ensure service excellence at the point of sale by efficiently directing and controlling all operational activities.
  • To manage stock and cash effectively, minimizing shrinkage and maintaining high standards of housekeeping and administration.
  • To train and motivate shop assistants and cashiers to deliver exceptional customer service.
  • To ensure sufficient staffing levels in line with work schedules, company policies, and labor legislation.

Requirements
  • Retail/FMCG background and experience.
  • Knowledge of customer service principles and practices.
  • Ability to lead and motivate a team.
  • Excellent communication and interpersonal skills.