Insurance Team Lead
1 week ago
The Team Manager role at Santam Insurance is a pivotal position that focuses on managing Underwriting Consultants within the contact centre. This entails ensuring the team reaches its targets by closely monitoring individual performance and providing real-time support to resolve queries.
This role involves delivering exceptional customer service, exceeding customers' expectations through proactive, innovative solutions. The successful candidate will also be responsible for achieving underwriting and profitability objectives through internal processes, maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines.
A key aspect of this role is ensuring efficiency in service productivity and performance in the contact centre, as well as improving customer satisfaction, experience, and insight. Additionally, the Team Manager will be expected to manage own development to increase own competencies and build a high-performing team that consistently delivers a 'wow' customer experience.
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Insurance Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam, the leading general insurance company in Southern Africa, is seeking a seasoned professional to join its team as an Insurance Team Lead. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional customer service and driving results through effective leadership.About the RoleThis position plays a crucial role...
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Commercial Insurance Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Reha Team Hannover Full timeAbout Our CompanyWe're a leading provider of commercial underwriting services, dedicated to delivering exceptional results and exceeding client expectations.We're looking for a seasoned Commercial Insurance Team Lead to join our team and drive business growth through innovative underwriting strategies and risk management practices.Your Key...
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Operational Team Lead
6 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Insurance, a leading provider of general insurance in Southern Africa, is seeking an experienced Operational Team Lead to join our team. In this role, you will be responsible for managing consultants within the contact centre, ensuring that the team reaches target by monitoring individual performance on a constant basis.Key Responsibilities:Deliver...
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Insurance Team Lead
4 days ago
Johannesburg, Gauteng, South Africa B-Sure Full timeB-Sure is seeking an experienced Insurance Team Lead to oversee our commercial insurance operations.Responsibilities:Lead and manage a team of insurance professionals, ensuring excellent client service and delivery of commercial insurance solutions.Collaborate with underwriters and clients to develop and implement effective insurance strategies.Monitor and...
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Insurance Business Lead
2 days ago
Johannesburg, Gauteng, South Africa Bryte Insurance Company Limited Full timeInsurance Business LeadWe are looking for an experienced Insurance Business Lead to join our team at Bryte Insurance Company Limited. As the successful candidate, you will be responsible for leading high-performing teams, developing strategic plans, and driving business growth through effective claims management.Key responsibilities include analyzing market...
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Insurance Claims Expert Lead
18 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob SummaryThis is an exciting opportunity for a seasoned National Claims Manager to join our team at Echelon, a division of Santam. As a key member of our claims department, you will be responsible for overseeing the processing of claims, managing staff, and ensuring compliance with company protocols.Key Performance IndicatorsProcess claims within...
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Customer Service Team Lead
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeOur CommitmentSantam Insurance is committed to creating a diverse workplace with employment equity as a key goal. We strive to achieve an inclusive workforce, representative of the demographics of our society.Job ResponsibilitiesThe Team Manager-POM role includes:Facilitating the sharing of best practice across teams to enable high-performance...
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Team Lead and Operations Manager
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Insurance is the market leader in the general insurance industry in Southern Africa, dedicated to delivering Insurance Good and Proper.">Job DescriptionThe Team Manager-POM role is focused on managing consultants within the contact centre, ensuring the team reaches targets by monitoring individual performance. Key responsibilities include:Delivering...
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Merit Motor Claims Team Lead Role
17 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeThe successful candidate will join Santam's Merit Claims division as a Claims Management Leader, overseeing a team of claims assessors. Based in Parktown, this role reports directly to the National Manager: Merit Claims.Purpose and ScopeThis position involves managing a team responsible for investigating suspicious and potential fraudulent claims. To excel,...
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Insurance Portfolio Manager
17 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob DescriptionSantam Insurance seeks a seasoned Relationship Development Executive to drive business growth and expansion in the Marine Insurance sector.About the RoleLead the development of strategic relationships with key brokers and clients to identify new business opportunities.Collaborate with underwriting, claims, and finance teams to provide expert...
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Recruitment Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam Insurance, the market leader in the general insurance industry in Southern Africa, is seeking a highly skilled Recruitment Team Lead - Talent Acquisition Specialist to join their team.About the RoleThis dynamic and results-orientated role will be responsible for leading a team to deliver a full end-to-end talent acquisition service in a specific...
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Insurance Operations Manager
4 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeCompany OverviewSantam is a leading insurance company in Southern Africa, offering a range of innovative products and services designed to meet the diverse needs of our clients. As a Sales Team Manager, you'll play a critical role in helping us achieve our goals and drive business success.Your Key ResponsibilitiesLead a team of commercial insurance...
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Insurance Risk Management Expert
7 hours ago
Johannesburg, Gauteng, South Africa Insurance Full timeJob DescriptionWe are seeking a Senior Actuarial Specialist to join our finance and sales team.About UsOur company is a leading provider of life insurance solutions.ResponsibilitiesThe successful candidate will be responsible for:Developing and maintaining actuarial models.Providing data analysis and insights to support business decisions.Collaborating with...
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Commercial Insurance Specialist
16 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob SummaryWe are seeking a highly skilled Commercial Insurance Specialist to join our team at Santam. The successful candidate will provide excellent customer service and support to external marketers, including drafting new business quotations, sales, and broker relationship management & development. Key responsibilities include:- Providing technical...
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Insurance Sector Team Lead
5 days ago
Johannesburg, Gauteng, South Africa Energy At Work Projects Full timeWe are looking for an experienced and motivated individual to join our team as a Team Lead - Short-Term Insurance. As a key member of our sales team, you will play a vital role in driving sales growth and delivering exceptional customer experiences.About the Role:The Sales Team Supervisor will be responsible for leading a team of sales professionals,...
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Support Team Coordinator
17 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout UsSantam is a leading insurer in Southern Africa, committed to delivering exceptional services to our customers. Our goal is to create a diverse and inclusive workplace that fosters growth and development.We're looking for an experienced Administrative Assistant to join our Operations Commercial Platform Management CoE team. The successful candidate...
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Insurance Claims Manager Lead
5 days ago
Johannesburg, Gauteng, South Africa Bryte Insurance Company Limited Full timeJob OverviewBryte Insurance Company Limited is seeking a skilled professional to lead our claims operations team. The ideal candidate will have extensive experience in managing large teams, developing strategies, and driving business growth.This role involves overseeing the management of motor and non-motor functions within designated areas, as well as...
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Insurance Sales Leader
7 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob Overview:Santam Insurance is seeking a highly skilled Sales Team Manager to join our team. The successful candidate will be responsible for leading a team of contact centre advisors in delivering exceptional customer service and driving sales targets.This is a permanent position based in Bellville, South Africa.Key Skills and Qualifications:Strong...
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Insurance Risk Underwriter
2 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeCompany Overview">Santam Insurance is a leading insurance provider in South Africa, dedicated to protecting its customers and their assets.We pride ourselves on our commitment to excellence and customer satisfaction, making us a top choice for individuals and businesses alike.
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Insurance Claims Manager Position
18 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam's Merit Claims division is seeking a skilled and experienced Insurance Claims Manager to lead their team of claims assessors. The successful candidate will be based in Parktown and report to the National Manager: Merit Claims.Purpose of the RoleThe purpose of this role is to manage and lead a team of claims assessors responsible for investigating...