Operational Team Lead
1 week ago
Santam Insurance, a leading provider of general insurance in Southern Africa, is seeking an experienced Operational Team Lead to join our team. In this role, you will be responsible for managing consultants within the contact centre, ensuring that the team reaches target by monitoring individual performance on a constant basis.
Key Responsibilities:- Deliver exceptional customer service through proactive, innovative and appropriate solutions.
- Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines to drive and achieve relevant product and service targets.
- Ensure efficiency of service productivity and performance in the contact centre through the achievement of agreed quality assessment ratios and turn-around times.
- Manage own development to increase own competencies.
- Facilitate the sharing of best practice across teams to enable the delivery of high performance and the enhancement of the customer experience.
- National Diploma in (min NQF lev 5); or similar.
- Relevant Insurance Related Qualification will be advantageous.
- 3-4 years' experience in an operational environment, preferably within the short-term insurance industry.
- A proven track record of 1-2 years people management experience.
- Computer Literate (MS Office Packages).
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Sales Team Lead
3 days ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeCompany OverviewPronto Labour Team is a leading provider of labour hire services in the earthmoving industry.
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Sales Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeSales Manager Job Opening at Pronto Labour TeamWe are looking for an experienced Sales Manager to lead our sales team and drive business growth. As a key member of our team, you will be responsible for developing and executing sales strategies, building relationships with suppliers and customers, and managing sales operations.About the Role:Develop and...
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IT Operations Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full timeStandard Bank of South Africa Limited is seeking an experienced IT Operations Team Lead to lead our IT operations team.The successful candidate will be responsible for leading the development and implementation of engineering methods, practices, and guidelines that promote quality and efficiency in technical solutions.Key Responsibilities:Leading the...
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Operations Team Lead
2 hours ago
Johannesburg, Gauteng, South Africa Core Group Full timeSenior Operations RoleWe are seeking an experienced Operations Team Lead to join our senior leadership team. As a seasoned professional with a proven track record of success, you will be responsible for overseeing the operations function and ensuring the smooth execution of projects. Your primary responsibilities will include developing and implementing...
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Commercial Insurance Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Reha Team Hannover Full timeAbout Our CompanyWe're a leading provider of commercial underwriting services, dedicated to delivering exceptional results and exceeding client expectations.We're looking for a seasoned Commercial Insurance Team Lead to join our team and drive business growth through innovative underwriting strategies and risk management practices.Your Key...
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Mechanical Engineer Team Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeJob OverviewWe are seeking a highly skilled Mechanical Engineer to lead our team in Kempton Park, Gauteng. The ideal candidate will have a strong background in mechanical engineering and hydraulic systems.Duties & ResponsibilitiesTechnical Expertise: Degree in Mechanical Engineering, experience in HYDRAULICS, computer literacy, and managerial experience...
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Operations Team Lead
2 days ago
Johannesburg, Gauteng, South Africa Rory Mackie & Associates Full timeCompany OverviewRory Mackie & Associates is a leading provider of quality control services to the financial industry. Our team is dedicated to delivering exceptional results and building lasting relationships with our clients.Our Values :Integrity: We operate with honesty and transparency in all our dealingsExcellence: We strive for excellence in everything...
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Team Lead
5 days ago
Johannesburg, Gauteng, South Africa Sanlam Limited Full timeAbout the RoleWe are seeking an experienced Team Lead to join our Operations team.The successful candidate will be responsible for leading a team of professionals in achieving exceptional results and driving process improvements.Develop and implement strategies to improve operational efficiency and reduce costs.Lead and motivate a team of professionals to...
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Supply Chain Operations Lead Role
1 week ago
Johannesburg, Gauteng, South Africa Pronto Labour Team (Pty) Ltd Full timeSupply Chain Operations Lead RolePronto Labour Team (Pty) Ltd is seeking an experienced Supply Chain Operations Lead to lead our warehouse operations team. As a key member of the organization, you will be responsible for developing and implementing effective supply chain strategies.Main Responsibilities:Develop and implement supply chain strategies to...
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Remote Operations Team Lead
4 days ago
Johannesburg, Gauteng, South Africa The Global Talent Co. Full timeThe Global Talent Co. is looking for a skilled Transportation Service Manager to join our team. In this role, you will be responsible for coordinating car transport services across Europe, working closely with carriers and customers.About Our Mission:We aim to bridge the gap between leading global tech companies and exceptional talent, offering opportunities...
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Production Engineer Lead
5 days ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeJob DescriptionPronto Labour Team is seeking a Production Engineer Lead to oversee the production process and ensure smooth operations. The ideal candidate will have a strong background in chemical engineering and experience in leading teams.Main ResponsibilitiesSupervise and coordinate production activities to meet deadlines and quality standards.Identify...
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Manufacturing Project Lead
1 week ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeManufacturing Project LeadWe are seeking an experienced Manufacturing Project Lead to join our team at Pronto Labour Team.The successful candidate will have a strong background in manufacturing operations and project management, with experience in managing complex projects from initiation to delivery. A degree in Mechanical Engineering or a related field is...
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Chief Operating Officer
1 day ago
Johannesburg, Gauteng, South Africa Lead For Ghana Full timeAbout Lead For GhanaLead For Ghana is a social enterprise dedicated to nurturing the next generation of leaders, advancing knowledge and technology, and optimizing organizational performance.Position OverviewWe are seeking a visionary, entrepreneurial, strategic, and mission-driven Chief Executive Officer (CEO) who will be charged with defining and...
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Operational Team Lead
5 days ago
Johannesburg, Gauteng, South Africa Sanlam Limited Full timeJob OverviewThis role is responsible for overseeing the smooth operation of a specific functional area within the Investment Administration team.The ideal candidate will have a strong understanding of process improvement methodologies and excellent interpersonal skills to drive accountability and deliver high-quality service to stakeholders.Implement,...
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Financial Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Pronto Labour Team Full timeJob SummaryWe are looking for an experienced Financial Operations Director to lead our financial operations team at Pronto Labour Team. The ideal candidate will have a strong background in finance, with expertise in financial planning, budgeting, and forecasting. Your ability to make informed decisions and drive business growth will be essential to our...
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Operations Team Lead
6 days ago
Johannesburg, Gauteng, South Africa RMB Full timeJob DescriptionTo guarantee the optimal utilization of operational resources, ensuring that client expectations are met in accordance with statutory, regulatory, and risk requirements. This involves executing transactions in line with industry standards, such as ACI model code, ICC Rules, CSD, Stock Exchange regulations, and RMB guidelines.Welcome to FNB,...
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Operational Team Lead
4 days ago
Johannesburg, Gauteng, South Africa Empact Group Full timeJob Description:The incumbent will be responsible for leading and coordinating a team of service colleagues to achieve agreed individual and branch targets. This includes ensuring that team members are competent and fully trained to the required professional level.Key Responsibilities:Supervise and coach team members to achieve productivity targets and...
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Insurance Team Lead: Underwriting Operations
2 hours ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeCompany OverviewSantam is a leading general insurance company in Southern Africa, known for its customer-centric approach and commitment to excellence. With a strong presence in emerging markets, the company continues to grow and expand its services.Job DescriptionThe Operations Team Manager will be responsible for leading a team of underwriters, ensuring...
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Recruitment Team Lead and Operations Manager
4 days ago
Johannesburg, Gauteng, South Africa Ananzi Full timeWe are seeking a highly motivated and results-driven Recruitment Team Lead and Operations Manager to join our Ananzi team.Job Description:In this role, you will be responsible for overseeing the day-to-day operations of the recruitment team and driving business growth through effective talent acquisition.The ideal candidate will have a minimum of 2 to 3...
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Team Lead
3 weeks ago
Johannesburg, Gauteng, South Africa Baraka IT Solutions (Pty) Ltd Full timeTo lead the business / customer facing IT service management operations team by providing IT products and services to the client's end users across the organisation, enabled by effective technology, data, processes and practices to deliver excellent services to business customers.Experience8 years experience managing IT support, services, and key processes...