Multifaceted Operations Specialist

8 hours ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

Location: Tyger Waterfront, Bellville, Cape Town

Salary: R 22,000 - R 25,000 per annum

About the Role

We are seeking a skilled Business / Operations Administrator to join our team at West Coast Personnel. The ideal candidate will have a strong background in compliance and regulatory requirements, with at least 5 years of experience in a similar role.

Key Responsibilities
  • Drafting and Implementing Policies: Develop and implement policies for the FIC Act and manage related processes to ensure seamless compliance.
  • Due Diligence and Client Management: Conduct thorough due diligence on clients and manage FICA workflows to maintain accurate records.
  • GAP Analysis and Process Improvement: Identify areas for improvement and implement GAP analysis to optimize administrative processes.
  • Record Keeping and Administrative Support: Maintain up-to-date client records, including correspondence and documentation, and provide administrative support to senior management.
  • Liaising with Stakeholders: Liaise with clients and stakeholders to resolve queries and complaints in a timely manner.
  • Report Creation and Template Development: Create and maintain reports, templates, and administrative systems to enhance efficiency.


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