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Hospitality Manager Position

1 week ago

Benoni, Gauteng, South Africa Bianca Consulting Full time
About Our Team

Bianca Consulting is a dynamic and fast-paced dining establishment based in BENONI. We are passionate about delivering exceptional customer experiences and creating a positive work environment for our staff.

The Job Description

We are seeking a highly skilled Restaurant Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the restaurant, including P&L Management, Customer Satisfaction, and Customer Service.

Key Accountabilities:
  1. Ensure high levels of customer satisfaction through effective service delivery
  2. Oversee the training and development of staff to deliver exceptional customer experiences
  3. Manage budgets effectively to ensure cost control and profitability
  4. Recruit and select high-calibre candidates to join our team
Requirements:
  • P&L Management experience: Proven track record of managing budgets and optimizing revenue streams
  • Customer Satisfaction skills: Ability to analyze customer feedback and implement improvements
  • Strong leadership skills: Ability to motivate and inspire a team
  • Excellent communication skills: Ability to communicate effectively with customers, staff, and stakeholders
Desirable Qualifications:
  • Hospitality Management degree: A degree in hospitality management or related field would be advantageous
  • Fine Dining experience: Previous experience in fine dining establishments would be a plus