Front Desk Coordinator

4 days ago


Benoni, Gauteng, South Africa ANEW Hotels & Resorts Full time

ANEW Hotels & Resorts is seeking a highly skilled Receptionist to provide exceptional customer service and ensure a smooth guest experience.

About the Role:
  • The successful candidate will be responsible for processing guest arrivals, managing room assignments, and handling check-in and check-out procedures with efficiency and professionalism.
  • This role requires excellent communication skills, both verbal and written, as well as the ability to work in a fast-paced environment and maintain a high level of accuracy.
Key Responsibilities:
  • Assist the Front Office Management team in maintaining accurate records, processing transactions, and ensuring seamless day-to-day operations.
  • Maintain a high level of knowledge about hotel policies, services, and amenities to effectively respond to guest inquiries and resolve any issues that may arise.
  • Demonstrate a strong commitment to providing exceptional customer service by being courteous, friendly, and professional at all times.
Requirements:
  • 1 year of experience in a similar role, preferably in the hospitality industry.
  • Tertiary qualification in Hospitality or a related field would be an advantage.
  • Excellent knowledge of MS Office and Opera systems.
  • Immaculate communication skills and the ability to work in a team environment.

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