Hotel Guest Services Representative
6 days ago
The hotel's front-line representative, the Hotel Guest Services Representative, plays a pivotal role in ensuring every guest has an exceptional experience. Key responsibilities include assisting with guest inquiries, making reservations, and arranging activities, transportation, and dining experiences. With a focus on personalized service, this role requires expert local knowledge, excellent communication skills, and a passion for delivering outstanding customer service.
Requirements:
- Previous experience in a guest services or concierge role, preferably within a hotel or resort setting.
- Strong knowledge of local attractions, dining, and services.
- Experience with guest service systems or software is an advantage.
A valid driver's license is preferred.
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