Customer Service Manager

{"Responsibilities": "As a key member of our team, you will be responsible for ensuring the highest standards of customer service and quality assurance in our operations.Key responsibilities include:Conducting daily unit tours to ensure all teams are on track and identifying areas for improvement.Leading food testing and invoicing audits to ensure accuracy...

Key Responsibilities & AccountabilitiesThe Head of Customer Services will oversee the day-to-day operations of the customer services department, including hiring, training, and performance management. This role requires strategic thinking, excellent communication skills, and the ability to lead a team to deliver exceptional customer service.Key...

About the RoleWe are seeking a skilled Customer Service Manager to lead our Contact Centre Team. The ideal candidate will have a strong background in customer needs analysis and solution provision.Key Responsibilities:Understand and meet customer requirements through effective solutions.Analyse service failures, identify root causes, and recommend corrective...

The Customer Service Manager will play a key role in ensuring the highest standards of service quality are maintained across our global operations.Responsibilities:Conduct daily unit tours to ensure all teams are on track and identify areas for improvement.Lead the implementation of a comprehensive food testing program to ensure quality standards are...

The Customer Service Manager will play a crucial role in ensuring the highest standards of service delivery at Newrest, a leading independent airline catering company with a global presence.Responsibilities:Conduct daily unit tours to ensure seamless operations and address any issues promptly.Implement a comprehensive food testing program to guarantee...

Job Title: Contact Centre Team LeaderAt Empire Recruitment, we are seeking a highly skilled and experienced Contact Centre Team Leader to join our team.Key Responsibilities:Develop and maintain a deep understanding of customer needs and preferences to provide effective solutions.Analyse service failures, identify root causes, and recommend actionable...

Key ResponsibilitiesEmpire Recruitment is seeking a skilled professional to lead our contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Skills and QualificationsStrong knowledge of customer needs and ability to provide...

Customer Service Operations ManagerWe are seeking a highly motivated and experienced Customer Service Operations Manager to oversee our customer service operations at Afrihost Home Connect. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring efficiency, productivity, and customer satisfaction.Key...

Key Responsibilities:Oversee the CRM department in the Warehouse and Logistics Services, ensuring high-quality management, administration, communication, coordination, and delivery.Take ownership of end-to-end delivery of key strategic reports and be the custodian of CRM department processes and procedures.Effectively manage Sales administration functions to...

Customer Service Operations ManagerWe are seeking a highly motivated and experienced Customer Service Operations Manager to oversee our customer service operations at Afrihost Home Connect. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring efficiency, productivity, and customer satisfaction.Key...

Job SummaryUnique Personnel Ltd is seeking a highly skilled Customer Service Operations Manager to lead our sub-regional customer service organization. The ideal candidate will have a strong background in supply chain management and customer service, with experience in managing teams and driving process improvements.Key ResponsibilitiesSupervise the...

Job Title: Head of Customer ServicesNetwork Contracting is seeking a highly skilled and experienced Head of Customer Services to lead our customer service team. As a key member of our organization, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Team Leadership: Supervise and manage a team...

Customer Service Operations ManagerAfrihost Home Connect is seeking a highly skilled Customer Service Operations Manager to lead our customer service team. The ideal candidate will have a proven track record of managing day-to-day operations, developing strategies to improve efficiency and customer service quality, and setting performance goals for the...

Job Title: Customer Service Operations ManagerJob Summary: We are seeking a dynamic and experienced Customer Service Operations Manager to join our team at Prism Placements. The successful candidate will be responsible for delivering exceptional customer service and assisting the day-to-day operations of the park.Key Responsibilities:Ensure the highest level...

Luxury Retail CRMKey Responsibilities include managing the CRM for our 3 Luxury stores in South Africa, based in Sandton with occasional travel to other regions.RequirementsA proven track record in Luxury Retail, with a deep understanding of CRM and excellent relationship management skills.The Client Relations Manager will play a key role in building,...

We are looking for a dynamic and passionate Centre / Property / Customer Service Manager to join Prism Placements. This role involves delivering exceptional customer service and assisting with the day-to-day operations of the park.RequirementsMust have completed matric and have 2-4 years of customer service experience from the property industry.Essential to...

{"h1": "Customer Care Manager Job Description", "p": "At Capital Recruit, we are seeking a highly skilled Customer Care Manager to lead our customer service team. The successful candidate will be responsible for developing and implementing customer service policies and procedures, overseeing the resolution of customer issues, and working closely with other...

About the Role Linq Recruitment is seeking an experienced Customer Relations Manager for our client in Germiston. The ideal candidate will have a strong background in operations and customer service within the logistics industry.Key Responsibilities The successful candidate will be responsible for managing and administering the CRM department, delivering...

We are seeking a skilled Customer Relations Manager to lead our CRM department in the Warehouse and Logistics Services.Key Responsibilities:• Ensure consistent, transparent, and high-quality management of CRM operations• Take ownership of end-to-end delivery of key strategic reports• Develop and maintain processes and procedures for the CRM...

Customer Service DirectorFempower is seeking a seasoned Customer Service Director to lead our customer service team in Johannesburg North. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and driving business growth through effective customer service strategies.Key Responsibilities:Develop and implement...