Freight Operations Manager

6 days ago


Parow, Western Cape, South Africa Talent Evolution Ltd Full time

Job Description

The Talent Evolution Ltd. Freight Operations Controller plays a pivotal role in overseeing the smooth execution of freight operations, ensuring seamless coordination between clients and transporters. This position demands exceptional organizational skills, strong communication abilities, and a keen understanding of transport regulations.

  • Key Responsibilities:
    • Oversight of freight operations break-bulk/intermodal activities
    • Management of shipment instructions from clients
    • Cordination of transporters based on database availability, equipment type, and routing focus
    • Negotiation of pricing with transporters to secure optimal rates
    • Addressing and resolving pricing queries from both clients and transporters
    • Accurate and timely processing of shipments within the transport management system
    • Maintenance of continuous status updates for clients
    • Support of transporters in resolving delays during loading and off-loading
    • Verification of cargo measurements, weight, and quantities with transporters
    • Reporting of discrepancies between recorded shipment details and transporter-provided information

General Responsibilities

  • Providing assistance to colleagues in Break-Bulk or Intermodal operations as needed
  • Gaining a comprehensive understanding of all transport services offered by Talent Evolution Ltd.
  • Buidling strong working relationships with internal departments to enhance coordination
  • Seeking guidance when necessary and avoiding assumptions in operational decisions
  • Utilizing sound judgment to find effective solutions to operational challenges
  • Discussing financial decisions that may impact the company with management before proceeding
  • Upholding company values, integrity, and professionalism when dealing with staff, clients, suppliers, and external stakeholders
  • Being flexible to work beyond regular hours when necessary to meet deadlines


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