Freight Operations Manager
6 days ago
Job Description
The Talent Evolution Ltd. Freight Operations Controller plays a pivotal role in overseeing the smooth execution of freight operations, ensuring seamless coordination between clients and transporters. This position demands exceptional organizational skills, strong communication abilities, and a keen understanding of transport regulations.
- Key Responsibilities:
- Oversight of freight operations break-bulk/intermodal activities
- Management of shipment instructions from clients
- Cordination of transporters based on database availability, equipment type, and routing focus
- Negotiation of pricing with transporters to secure optimal rates
- Addressing and resolving pricing queries from both clients and transporters
- Accurate and timely processing of shipments within the transport management system
- Maintenance of continuous status updates for clients
- Support of transporters in resolving delays during loading and off-loading
- Verification of cargo measurements, weight, and quantities with transporters
- Reporting of discrepancies between recorded shipment details and transporter-provided information
General Responsibilities
- Providing assistance to colleagues in Break-Bulk or Intermodal operations as needed
- Gaining a comprehensive understanding of all transport services offered by Talent Evolution Ltd.
- Buidling strong working relationships with internal departments to enhance coordination
- Seeking guidance when necessary and avoiding assumptions in operational decisions
- Utilizing sound judgment to find effective solutions to operational challenges
- Discussing financial decisions that may impact the company with management before proceeding
- Upholding company values, integrity, and professionalism when dealing with staff, clients, suppliers, and external stakeholders
- Being flexible to work beyond regular hours when necessary to meet deadlines
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