Freight Coordinator Professional
4 days ago
Job Overview:
Ananzi, a leader in Freight & Logistics, requires an experienced Client Liaison Administrator to support their team in Kempton Park. This dynamic position involves working closely with clients to deliver exceptional service and ensuring seamless logistical operations.
Main Duties:
- Client Support: Provide comprehensive support to clients through clear and professional communication.
- Document Management: Manage client-provided documents and permits to streamline shipment processing.
- Booking Services: Coordinate air and sea freight bookings according to client requirements.
- Issue Resolution: Promptly address client concerns, offering effective solutions to maintain high satisfaction levels.
- Team Collaboration: Work closely with internal teams to guarantee timely service delivery and meet client expectations.
- Updates & Reporting: Regularly inform clients on shipment status, bookings, and related updates.
Qualifications:
- Work Experience: A minimum of 2 years of experience in a similar role, preferably in the freight & logistics industry.
- Language Abilities: Native-level proficiency in English, with strong written and verbal communication skills.
- Interpersonal Skills: Excellent ability to communicate with clients from various backgrounds.
- Organizational Skills: Highly organized, with attention to detail and the ability to multitask effectively.
- Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems.
- Problem-Solving: Efficient problem-solving skills, providing timely solutions to client concerns.
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