Current jobs related to Coach and Trainer for Banking Customer Care - Johannesburg, Gauteng - Genpact
-
Customer Care Agent
1 day ago
Johannesburg, Gauteng, South Africa Capitec Bank Ltd. Full timeAbout Us:Capitec Bank Ltd. is committed to delivering exceptional customer experiences through our team of talented professionals. As a Customer Care Agent, you will be responsible for providing first-level support services to our clients and internal teams.Job Description:In this role, you will investigate and resolve problems, provide educational or sales...
-
Customer Care Manager
6 hours ago
Johannesburg, Gauteng, South Africa M-KOPA Full timeWe are looking for a Customer Care Manager to join our Customer Care Team as we scale up and drive digital and financial inclusion across our markets.As the Customer Care Manager you will provide strategic leadership and oversight for M-KOPA South Africa's customer care operations, managing multiple customer-facing teams across voice and digital channels....
-
Technical Trainer
1 day ago
Johannesburg, Gauteng, South Africa Tower Group (Pty) Ltd Full timeASP Mentor | Technical Trainer & Application Service ExpertJob Overview:We are seeking an experienced ASP Mentor to lead and guide junior team members in our Application Service Provider (ASP) division. This role involves providing technical mentorship, coaching, and training on application services, ensuring the team meets operational standards while...
-
Johannesburg, Gauteng, South Africa South Essex Care & Health Association Limited Full timeWe are seeking an experienced Care Assistant to join our team at our local care home in Westcliff. As a Care Assistant, you will provide person-centered care and support to our residents, helping them to maintain their independence and dignity.Your responsibilities will include assisting residents with daily living tasks, such as dressing, washing, and using...
-
Home Care Support Required
5 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe are looking for a highly motivated and organized individual to fill the position of Home Care Support Worker. As a key member of our team, you will play a vital role in maintaining the highest standards of cleanliness and hygiene throughout the home. This includes general cleaning duties, ensuring the home remains a safe and welcoming environment for our...
-
Operator Trainer
3 weeks ago
Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full timeQUALIFICATIONS AND EXPERIENCE Bachelors degree or higher in Mining Engineering, Education, or a related field will be an advantage.5+ years of experience in the operation and maintenance of underground mining equipment, with a focus on safety and productivityExperience developing and delivering training materials in a classroom...
-
Operator Trainer
6 days ago
Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full timeQUALIFICATIONS AND EXPERIENCE Bachelors degree or higher in Mining Engineering, Education, or a related field will be an advantage.5+ years of experience in the operation and maintenance of underground mining equipment, with a focus on safety and productivityExperience developing and delivering training materials in a classroom...
-
Banking Advisor
1 week ago
Johannesburg, Gauteng, South Africa FNB South Africa Full timeJob title : Banking Advisor (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello future Banking Advisor – Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...
-
Johannesburg, Gauteng, South Africa Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Banking Professional
1 day ago
Johannesburg, Gauteng, South Africa Capitec Bank Ltd. Full timeAbout the Job:As a Banking Professional at Capitec Bank Ltd., you will be responsible for providing first-level support services to our clients and internal teams. This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our customers.Key Responsibilities:Provide support services to optimize client experience and...
-
Dedicated Caregiver Wanted
7 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe are seeking a caring individual to join our team as a dedicated caregiver. Our friendly care home promotes a culture of mutual support and rewards employees' efforts.You will be provided with support and coaching to grow in your role through opportunities and challenges. Ideally, but not essentially, you will have experience in a nursing environment...
-
Digital Customer Care Leader
5 days ago
Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full timeOur ExpectationsWe are seeking a seasoned professional with extensive experience in implementing effective customer strategies, driving continuous process improvements, and managing team performance.You will provide strategic leadership and oversight for M-KOPA South Africa's customer care operations, managing multiple customer-facing teams across voice and...
-
Care Home Worker Position Available in Essex
7 days ago
Johannesburg, Gauteng, South Africa South Essex Care & Health Association Limited Full timeOur small care home in Westcliff is seeking a skilled and compassionate Care Home Worker to join our team. As a Care Home Worker, you will play a vital role in providing exceptional care and support to our residents, helping them to maintain their independence and dignity.Your responsibilities will include assisting residents with daily living tasks, such as...
-
Caregiver Position
5 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeOur care homes promote a culture of mutual support and rewards employees' efforts.We are looking for a motivated person who genuinely cares about looking after vulnerable adults with significant health needs.The ideal candidate will be provided with support and coaching to grow in their role through opportunities and challenges.We seek someone who is caring,...
-
Digital Care Management Executive
2 hours ago
Johannesburg, Gauteng, South Africa M-KOPA Full timeOur ExpectationsWe expect the successful candidate to be able to lead and manage multiple customer-facing teams across voice and digital channels, providing strategic leadership and oversight to M-KOPA's customer care operations.The ideal candidate will have experience in implementing effective customer strategies, driving continuous process improvements,...
-
Customer Service Representative
2 days ago
Johannesburg, Gauteng, South Africa Genpact Full timeJob OverviewAt Genpact, we deliver outcomes that shape the future. Our global professional services and solutions firm is driven by curiosity, entrepreneurial agility, and a desire to create lasting value for clients.We are inviting applications for the role of Banking Customer Care – Process Associate – English – On Site Johannesburg.
-
Johannesburg Receptionist
7 days ago
Johannesburg, Gauteng, South Africa Unique Personnel (Pty) Ltd Full timeWe are looking for an experienced Receptionist - Customer Care to join our team at Unique Personnel (Pty) Ltd. As a key member of our front desk team, you will be responsible for handling customer complaints and inquiries, supporting franchising administration, and managing front desk reception duties.Responsibilities:Handle customer complaints and feedback...
-
Bank Teller
1 week ago
Johannesburg, Gauteng, South Africa Absa Group Limited Full timeJob title : Bank Teller (C&B)Job Location : Gauteng, JohannesburgDeadline : April 07, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryTo process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this...
-
Banking Advisor
6 hours ago
Johannesburg, Gauteng, South Africa FirstRand Namibia Limited Full timetime left to apply End Date: March 27, 2025 (5 days left to apply)job requisition id R27784Job DescriptionHello future Banking Advisor –Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.Now's the time to imagine your potential in a team...
-
Adult Health and Wellness Professional
5 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe believe in promoting a culture of mutual support and reward our employees' efforts.As a caregiver at Charlton Kings, you will be provided with support and coaching to grow in your role through opportunities and challenges.We seek someone who is caring, promotes dignity, and demonstrates compassion at the forefront of everything they do.Treat people with...
Coach and Trainer for Banking Customer Care
1 week ago
We're seeking a highly motivated Team Coach to join our Banking Customer Care team in Johannesburg. As a Management Trainee, you'll work closely with business stakeholders to design and deliver training programs that meet the evolving needs of our customers.
About the RoleThe ideal candidate will have:
- Strong Leadership Skills: Proven experience leading teams or mentoring colleagues, with a strong focus on building trust and empowering others.
- Excellent Problem-Solving Ability: Proven track record of analyzing problems, identifying root causes, and developing effective solutions.
- Strong Technical Skills: Proficiency in MS Office applications, including Excel, Word, and PowerPoint.
Key responsibilities include:
- Training Program Design: Develop comprehensive training programs that meet the needs of our customers and align with company standards.
- Coaching and Mentoring: Provide one-on-one coaching and mentoring to front-line agents to help them develop their skills and improve their performance.
- Quality Assurance: Conduct regular audits to ensure that training programs are effective and meet the needs of our customers.
