Area Coach Lead

4 days ago


Durban, KwaZulu-Natal, South Africa GMEF ta KFC Full time
  • Operational Leadership:
    • Ensure each restaurant consistently meets or exceeds company standards in quality, service, cleanliness, and profitability.
    • Monitor and analyze key performance metrics to identify areas of improvement and implement effective strategies.
  • Team Development:
    • Recruit, train, and mentor Restaurant Managers, fostering a culture of continuous development and high performance.
    • Conduct regular performance reviews and provide constructive feedback to support team growth.
  • Customer Focus:
    • Champion an unwavering commitment to delivering an outstanding customer experience across all locations.
    • Address customer feedback proactively to enhance satisfaction and loyalty.
  • Financial Management:
    • Develop and manage budgets for each restaurant in your area.
    • Optimize financial performance through effective cost control, labor management, and sales growth initiatives.
  • Compliance and Standards:
    • Ensure adherence to health, safety, and food hygiene regulations.
    • Uphold KFC's brand standards and policies across all operations.

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