Senior Credit Account Manager
3 weeks ago
Company Overview
We are a reputable and growing company based in the Southern Suburbs of Cape Town, with a strong presence in the hardware retail sector.
Job Description: As our Senior Credit Account Manager, you will play a pivotal role in managing debtor accounts and ensuring timely payments from customers. You will be responsible for maintaining accurate records, communicating effectively with clients, and resolving any disputes that may arise.
Responsibilities:
- Managing debtor accounts and statements to ensure timely payments from customers
- Ensuring all invoices, credit notes, settlement discounts, and rebates are matched and reconciled to debtor payments
- Investigating unpaid invoices and following up with customers for payment
- Communicating effectively with clients via phone and email to resolve any queries or issues
- Maintaining accurate records of customer interactions and correspondence
- Working closely with the sales team to facilitate good relations with customers and drive sales growth
- Reconciling Acumatica debtor GL to Debtor Remittance on a monthly basis
- Emailing PODs and invoices timeously if requested by debtors to ensure timely payments
- Responding to all emails and telephonic requests from debtors in a timely manner
- Investigating and resolving any queries or issues raised by debtors in a prompt and professional manner
Requirements:
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Attention to detail and organizational skills
- Proficiency in Excel and ERP systems (Acumatica)
- Minimum 2 years' experience in credit control or a related field
Benefits:
- Competitive salary: R550,000 - R650,000 per annum
- Benefits package including medical aid, life insurance, and retirement fund contributions
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Location: Southern Suburbs, Cape Town
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