Digital Transformation Specialist

3 weeks ago

Cape Town, Western Cape, South Africa PBT Group Full time

PBT Group is a leading provider of innovative financial and operational systems, supporting core organisational functions across the platform. As a key member of our team, you will be responsible for planning, designing, developing, and launching efficient systems in an agile environment.

Key Responsibilities
  • Consultation and Solution Design: Collaborate with business units to identify and assess business problems and opportunities. Develop solution proposals, build business cases, and provide insights into process improvements.
  • Requirements Gathering and Analysis: Elicit, analyse, document, and maintain business requirements, creating functional specifications and ensuring solutions align with business expectations.
  • Project Coordination: Organise and plan tasks to ensure timely and successful project delivery, supporting the project management and change management teams as needed.
  • Testing and Quality Assurance: Participate in user acceptance testing (UAT) and quality assurance (QA) processes, investigating production incidents, and coordinating with development teams to implement solutions.
  • Stakeholder Collaboration: Maintain productive relationships with stakeholders, facilitating workshops, and ensuring transparent communication.
  • Reporting and Compliance: Assist in compiling monthly reports and statistics, adhering to industry regulations, and recommending process improvements.
  • Industry Knowledge and Innovation: Stay informed on industry best practices and trends within finance, short-term insurance, and digital environments, contributing innovative ideas to enhance processes and technologies.
Qualifications and Experience
  • Education: Bachelor's degree in Business Analysis, Information Systems, Finance, or related field (BCom or equivalent).
  • Certification: Business Analysis certification (CBAP or equivalent) is advantageous; agile certification (Scrum, SAFe) preferred.
  • Experience:
    • 5+ years as a Business Analyst in Agile environments.
    • 3+ years in finance, compliance, or regulatory settings preferred.
    • Proficiency with Agile tools, specifically Jira and Confluence, is highly advantageous.
    • Workshop facilitation experience with diverse stakeholders, including internal and external teams.
    • Familiarity with short-term insurance industry processes and regulations is a plus.
Skills
  • Technical and Analytical Skills:
    • Strong analytical, problem-solving, and customer service orientation.
    • Proficiency in process and software modelling, with knowledge of Atlassian tools.
  • Communication and Facilitation:
    • Effective verbal and written communication skills, with the ability to manage conflict and engage stakeholders at all organisational levels.
  • Self-Management and Organisation:
    • High degree of self-motivation and organisation, capable of thriving in a fast-paced, dynamic setting.
    • Ability to facilitate workshops, support decision-making processes, and lead actions to completion.
Competencies
  • Client Focus: Dedicated to meeting customer expectations and delivering tailored solutions.
  • Collaboration and Relationship Building: Skilled in networking and developing trusted partnerships across teams.
  • Project Coordination and Innovation: Capable of driving results, cultivating innovation, and applying trend analysis to project planning.
  • Resilience and Adaptability: Comfortable with complex, deadline-driven tasks, able to adapt quickly and focus under pressure.

The estimated salary for this position is $120,000 - $150,000 per annum, depending on location and experience. PBT Group offers a competitive benefits package, including medical insurance, retirement plans, and paid time off. If you are a motivated and detail-oriented professional looking to make a meaningful impact in the financial services industry, we encourage you to apply.

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