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Client Care Sales Specialist

2 months ago

Centurion, Gauteng, South Africa OUTsurance Full time
Job Title: Client Care Cross-selling Advisor

Selling additional risks and products to existing clients while delivering exceptional customer service is a key responsibility of this role. The ideal candidate will be required to interact with clients, increase sales, and elevate the customer experience.

Key Responsibilities:
  • Minimum Matric qualification or equivalent qualification
  • FAIS accreditation is essential for applicants with prior experience in the financial services industry
Required Competencies & Personal Attributes:
  • Extensive sales and customer service experience is essential
  • Responsible for cross-selling existing policies while maintaining excellent customer service
  • Previous experience in call centre environments, the insurance industry, or performance-based salary structures is advantageous
Attributes:
  • Meeting and exceeding sales targets
  • Deadline and results-oriented
  • Client service-oriented
  • Attention to detail for excellent work quality
  • Resilient and enthusiastic about the job and company
  • Effective planning and organizing skills
  • Adaptability and integrity
  • High tolerance for stress and ambition to succeed
Skills:
  • Above-average selling skills and ability
  • Great listening skills for customer service
  • Excellent interpersonal and communication skills
  • Excellent negotiation and persuasion skills
  • Solid computer literacy and administrative skills

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from designated groups.