Call Center Leadership Role
5 days ago
Afrizan People Intelligence (PTY) LTD is looking for a Customer Service Team Manager to lead a team of agents in the debt collection industry. The successful candidate will have at least 5 years' experience in debt collection with a minimum of 2 years leadership experience as a Team Leader/Team Manager/Supervisor.
Key Skills:- Knowledge of reporting platforms
- Understanding of POPIA Regulations
- Strong leadership, coaching, and communication skills
The ideal candidate will have a customer-centric mindset, ability to meet targets and deadlines, and proficiency in MS Office packages.
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Call Center Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Sharedvalue Full timeLocation: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team...
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Call Center Manager
2 days ago
Johannesburg, Gauteng, South Africa Sharedvalue Full timeLocation: RivoniaSalary: Market-relatedWe are a dynamic insurance brokerage representing several leading providers. We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.Key ResponsibilitiesLeadership & Team Management:•...
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Call Center Team Lead
2 days ago
Johannesburg, Gauteng, South Africa Moving Heads Personnel Full timeJob Description:We are seeking a highly skilled Call Center Team Lead to join our team at Moving Heads Personnel. As a key member of our client services function, you will be responsible for leading and managing our call center team to achieve exceptional service quality.The ideal candidate will have 6-8 years of experience in the financial services...
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Call Center Director
3 days ago
Johannesburg, Gauteng, South Africa Sharedvalue Full timeJob Description:We are seeking an experienced Call Center Manager to oversee our sales and service teams, ensuring efficient operations and exceptional customer service.Key Responsibilities:Lead, coach, and motivate a team of sales and customer service representatives.Monitor team performance and ensure adherence to KPIs, including sales targets, customer...
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Call Center Agent
7 days ago
Johannesburg, Gauteng, South Africa Malaji Specialised Services Full timeMalatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...
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Call Center Agent
3 weeks ago
Johannesburg, Gauteng, South Africa Malaji Specialised Services Full timeMalatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...
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Call Center Agent
2 days ago
Johannesburg, Gauteng, South Africa Alinta Tech Solutions Full timeWe are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...
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Call Center Representative
1 week ago
Johannesburg, Gauteng, South Africa Quest Staffing Solutions Full timeWe're seeking German and Spanish speaking Call Centre Agents, Temp Contract, Johannesburg and Cape Town, to assist with the hotel booking platform, sales-driven Inbound and Outbound Sales Call Center Agent to join our dynamic team.Fluency in English and Spanish or GermanInbound Sales Responsibilities:Answer inbound calls from customers inquiring about hotel...
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Results-Driven Call Center Agent
2 days ago
Johannesburg, Gauteng, South Africa Waltech Full timeUnlock Your PotentialJoin us as a Sales Operator at Waltech, where you will have the chance to develop your skills and achieve your goals.Job SummaryWe are seeking a highly motivated and results-driven Sales Operator to join our call center team in Rosebank. This is a fantastic opportunity to work in a dynamic and innovative environment, where you will be...
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Call Center Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Business Capital Group Full timeWe are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...
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Call Center Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Business Capital Group Full timeWe are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...
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Call Center Agent
5 days ago
Johannesburg, Gauteng, South Africa FNB South Africa Full timeJob title : Call Center AgentJob Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionDear Future, Call Centre Agent The requires you to action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...
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Customer Service Representative
1 week ago
Johannesburg, Gauteng, South Africa Advanced Call Center Technologies, LLC Full timeAdvanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together In this role you will be the voice of the company, through positive interactions, you can make a...
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Call Centre Manager
11 hours ago
Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full timeTo manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...
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Call Centre Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full timeTo manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...
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Call Centre Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full timeTo manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...
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Senior Leadership Role
2 days ago
Johannesburg, Gauteng, South Africa ACCA Careers Full timeCompany OverviewThe Apex Group is a global leader in fund administration and middle office solutions, providing services to clients worldwide. Our business model is unique, allowing us to operate globally while servicing locally.Job DescriptionWe are seeking an experienced Senior Manager to lead our UK Operations - Open Ended Funds team within the South...
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Junior Sales Call Center Agent
3 weeks ago
Johannesburg, Gauteng, South Africa Adendorff Machinery Mart Full timeJob title : Junior Sales Call Center Agent - AerotonJob Location : Gauteng, JohannesburgDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Job requirements:You'll engage in exceptional communication and relationship building, demonstrate your sales acumen, and cater to customer needs with satisfaction. You'll handle...
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Call Center Agent
1 week ago
Johannesburg, Gauteng, South Africa Tsebo Solutions Group Full timeGet AI-powered advice on this job and more exclusive features.Duties & ResponsibilitiesOperational DeliveryAnswer CallsAnswer all helpdesk related calls within 20 seconds.Log CallsLog calls accurately on the system.Log caller details.Log fault details.Log location details.Categorise calls.Prioritise calls.Assign calls.Note all relevant details and...
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Youth Leadership Development Officer
4 days ago
Johannesburg, Gauteng, South Africa African Leadership Academy Full timeAfrican Leadership Academy invites applications from highly qualified professionals to join its team as Admissions Officers. This is an exciting opportunity to contribute to the development of a new generation of African leaders and make a positive impact on the continent.In this role, you will be responsible for building relationships with prospective...