Client Relations Specialist

1 week ago


Johannesburg, Gauteng, South Africa Kaelo Full time
Job Title: Client Relations Specialist

We are seeking a highly skilled Client Relations Specialist to join our team at Kaelo. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring exceptional client satisfaction.

Key Responsibilities:
  • Develop and implement client engagement strategies to drive business growth and retention
  • Conduct regular client reviews and needs assessments to ensure alignment with business objectives
  • Identify and capitalize on up-sell and cross-selling opportunities to increase revenue
  • Provide exceptional client communication and support to ensure seamless service delivery
  • Manage client portfolios to ensure timely and effective service delivery
  • Develop and maintain strong relationships with key stakeholders to drive business outcomes
Requirements:
  • 3-5 years of corporate client servicing experience
  • Healthcare industry experience preferred
  • Strong facilitation and presentation skills
  • Service and sales experience
  • Event and knowledge management skills
Preferred Qualifications:
  • Grade 12 matric
  • Valid driver's license and own vehicle
Technical Skills:
  • Report writing skills
  • Process skills
  • PowerPoint and presentation skills
Accountability:

We are looking for a highly motivated and results-driven individual who is passionate about delivering exceptional client experiences. If you are a team player with a growth mindset and a passion for business development, we encourage you to apply.



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