Event/activation Account and Project Manager

2 weeks ago


Johannesburg, South Africa A Popular Bunch Full time

**Job types**: full-time, permanent
Applications only accepted with activation agency account management experience.
As an account manager, you will be responsible for various and multiple accounts and clients. You will need to be the relationship owner and be responsible for their retention and growth. You will work closely with clients to build trust, identify needs and work cross-functionally internally to develop strategy and to foster and maintain a successful relationship.
The account manager carries a heavy responsibility in ensuring the company's client turn-key campaigns run smoothly by effectively managing the on-site activation, field staff, overall planning, coordination, and executions.

**Account manager roles and responsibilities**:
Client liaison
Act as the primary point of contact between the agency and clients.
Build strong relationships with clients to understand their needs, goals and preferences.
Address client inquiries, concerns and feedback promptly and professionally.
Provide exceptional customer service and ensure client satisfaction.
Account management
Manage multiple client accounts simultaneously.
Develop and execute strategic plans to meet client objectives.
Identify opportunities for upselling and cross-selling agency services to clients.
Collaborate with various agency departments to deliver integrated solutions.
Briefings/specific requests
Gather and document client briefs, including specific project requirements and objectives.
Clearly communicate client expectations to internal teams and ensure alignment.
Review and refine briefs to ensure accuracy and completeness.
On-going relationship management
Nurture and maintain long-term relationships with clients.
Regularly engage with clients to discuss progress, updates and future opportunities.
Anticipate client needs and proactively offer solutions.
On-going campaign management
Oversee the execution of marketing campaigns from inception to completion.
Coordinate internal and external teams to ensure seamless campaign delivery.
Monitor campaign performance and adjust strategies as needed.
Presentation and discussion of ideas strategies
Develop creative and strategic ideas that align with client objectives.
Present concepts, strategies and campaign proposals to clients.
Facilitate discussions, address feedback and refine ideas based on client input.
KPI monitoring and maintenance
Define key performance indicators (KPIs) for each campaign or project.
Monitor and track campaign performance against KPIs.
Provide regular performance reports to clients and internal stakeholders.
Campaign management
Coordinate all aspects of campaign planning, execution and evaluation.
Ensure campaign timelines, deliverables and budgets are met.
Collaborate with creative, production and other teams to ensure campaign success.
Financial management
Allocate project codes and manage project budgets.
Coordinate internal payment processes and ensure timely invoicing.
Manage client purchase orders, track expenses and reconcile accounts where necessary.
Project management
Facilitate effective communication between clients and creative teams.
Interpret client briefs and translate them into actionable tasks for the creative team.
Manage project timelines, milestones and resources to meet deadlines.
Planning and strategy
Source products and point-of-sale materials (POS) based on campaign requirements.
Analyse costs and budgets for projects, providing recommendations for cost-effective solutions.
Coordinate discussions with production and manufacturing partners.
Source and brief external suppliers as needed and obtain quotes.
Execution management
Plan and allocate resources, both internal and external, for campaign execution.
Manage procurement processes for required materials and services.
Develop and maintain project schedules, ensuring timely delivery.
Oversee end-to-end project implementation, including operations and logistics.
Post campaign analysis
Collect and analyse campaign data to assess performance and effectiveness.
Prepare comprehensive post-campaign reports with insights and recommendations.
Evaluate KPIs and provide actionable insights for future campaigns.
This comprehensive list outlines the various roles and responsibilities of an account manager within a marketing activations agency, covering client interactions, campaign management, financial oversight, project coordination, and more. The account manager plays a critical role in ensuring successful client relationships and the effective execution of marketing campaigns.

**Experience**:
**Activation agency account management**: four years (required)

**Licence/certification**:
Drivers licence (required)



  • Johannesburg, South Africa Tradeway Full time

    This role is accountable for the management, execution and support of all operational, client-specific activities which takes place within the allocated region/s. This position's primary responsibility is ensuring effectiveness by providing service delivery for the client service marketing campaigns. This individual will be responsible for the achievement of...

  • Head: Events

    6 days ago


    Johannesburg, South Africa Nedbank Full time

    **Job Requisition Details** - REQ#128044- Location: Johannesburg, Gauteng- Closing Date: 27 August 2023- Talent Acquisition: Bongiwe Mchunu- Job Family- Marketing, Communication and Research- Career Stream- Promotions and Events- Leadership Pipeline- Manage Function**Job Purpose** - To support the Retail and Business banking marketing strategy by managing...


  • Johannesburg, South Africa Performer Recruitment Full time

    **Introduction** Our client, a beverage manufacturer is seeking an enthusiastic and results-driven Activations Coordinator to join their dynamic marketing team. As an Activations Coordinator, you will play a pivotal role in developing and executing marketing activation strategies that drive brand awareness and consumer engagement. You will collaborate...


  • Johannesburg, South Africa BabyYumYum.co.za Full time

    BabyYumYum.co.za (BYY) is seeking a strong freelance events manager to oversee guest experiences and make it the best it can be. Therefore, understanding our brands, audience and clients' unique creative palate is important. This freelance event specialist must have the ability to think outside the box when it comes to high style and design sensibilities....


  • Johannesburg, South Africa idna Full time

    Are you a seasoned professional in the events industry with a proven track record of successfully managing complex projects? Do you thrive in high-pressure environments, leading teams to deliver exceptional results? If so, we have an exciting opportunity for you! Idna is a renowned event management firm that specialises in creating unforgettable experiences...


  • Johannesburg, South Africa Aleit Events Full time

    A corporate events manager is responsible for creating successful corporate events that leave memorable experiences for the members of the hosting organisation or firm. **Duties & Responsibilities**: - Leading the development of the organisation’s annual strategy for employee events and involvements, including pioneering, creative, new tactics, and...

  • Events Manager

    4 days ago


    Johannesburg, South Africa Creative Space Media Full time

    **Job spec**: The events manager will be responsible for overseeing, implementing, and executing virtual, hybrid, and physical events, in alignment with the vision of the high-profile clientele. They will be tasked with managing the output of a project team who will work toward delivering social media plans, communication plans, design work, AV elements, and...

  • IT Project Manager

    1 day ago


    Johannesburg, South Africa Pollock and Associates Full time

    IT Project Manager Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Reporting to the ICT PMO Lead you will be required to plan, mobilise and execute an ICT project, in line with the company project management lifecycle, standards and principles. Take accountability for the quality of the deliverables produced by the project team...

  • Senior Account Manager

    17 hours ago


    Johannesburg, South Africa Retail Insight Full time

    Main purpose of position Senior account manager will manage a portfolio of accounts and are responsible for building strong client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet the clients needs and identifying opportunities to grow accounts Account Management Devising insight led...

  • Events Manager

    4 days ago


    Johannesburg North, South Africa Creative Space Media Full time

    **Job Spec**: The events manager will be responsible for overseeing, implementing, and executing virtual, hybrid, and physical events, in alignment with the vision of the high-profile clientele. They will be tasked with managing the output of a project team who will work toward delivering social media plans, communication plans, design work, AV elements, and...

  • IT Project Manager

    Found in: Talent ZA C2 - 2 weeks ago


    Johannesburg, South Africa Project Link Full time

    We are currently looking for a Project Manager to join our team. This is a 18 month contract position based in Houghton.Minimum Requirements:Diploma or Degree in Information TechnologyPMPMinimum years’ experience: 8 to 10 yearsSpecific type of experience required:Project ManagementStakeholder ManagementSystem IntegrationSoftware Development Lifecycle...

  • Account Manager

    6 days ago


    Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we**: A specialist cause-marketing and brand activation agency, specialising in socially responsible strategies that bridge the gap between the greater good and the bottom line. **Who are we looking for**: An Account Executive to work on campaigns based mainly at schools. **What will you do**: - Preparing project plans and timelines - The smooth...

  • Event Coordinator

    7 days ago


    Johannesburg, South Africa Rand Water Full time

    **Job Advert Summary**: Custodian of Rand Waters Corporate Image by identifying, building and maintaining a positive image of Rand Water by planning and implementing corporate events, tours, exhibition and conferences that positively position Rand Water amongst its key customers and stakeholders. **Minimum Requirements**: - A matric qualification is...

  • HR Project Manager

    Found in: Talent ZA C2 - 2 weeks ago


    Johannesburg, South Africa Project Link Full time

    We are currently looking for a Project Manager to join our team. This is a 18 month contract position based in Houghton.Minimum Requirements:Relevant Diploma or DegreePMPMinimum years’ experience: 8 to 10 yearsSpecific type of experience required:Project ManagementStakeholder ManagementExperience in HR related projects 


  • Johannesburg, South Africa Tradam Solutions Full time

    **ROLE PURPOSE -** **Why this role exists and where it is taking the business** Activation of company product marketing, communications, POS, E-commerce and training activities in the relevant local market adapting central strategy to local insights and market context Activation encompasses brand communication campaigns, MEC activation and event management...

  • Project Manager

    1 week ago


    Johannesburg, South Africa WomHub Full time

    **About WomHub** WomHub is a boutique consulting and advisory firm specializing in supporting female led innovation, entrepreneurship and housing incubators to support female founders around the world. Its foundation arm, WomEng supports women and girls in the engineering and technology industries. **About the Role** - Coordinate event planning and...

  • Promotions Manager

    1 week ago


    Johannesburg, South Africa Retail Insight Full time

    Booking of promoter/ambassadors and approving time sheets for remuneration. The ability to set up and strike all elements and collateral for activations with reporting teams. Overseeing the execution of campaigns and reporting back to clients on a regular/daily basis on effectiveness. Work outside trading hours in line with campaign requirements. Work on...


  • Johannesburg, South Africa Edge Executive Search Full time

    Events Management Specialist - 2023-08-20 - 2023-09-03 - Permanent - JHB003379 - Entertainment, Media and promotions- Hospitality- Marketing- Gauteng, JHB - Northern Suburbs - R 500 000 - R 650 000 Annually Cost To Company (Market related, Negotiable)- A Multi-national Client in Sandton seek an experienced Corporate Events Specialist to join their...


  • Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we**:A conference and events management business **Who are we looking for**: A senior corporate events manager **What will you do**: - Implementation and execution of a variety of events, product launches, conferences, functions, incentives - Onsite event management from concept, execution through to closure - Negotiating of pricing with...


  • Johannesburg, South Africa Pollock and Associates Full time

    Key Accounts Manager Bank/Fin Services/Insurance Johannesburg North, Johannesburg - Gauteng - South Africa The Manager: Key Account is the interface between the client, sales channel and the company. Responsible and accountable for developing and maintaining long-lasting trust relationships with a portfolio of strategic clients through the identification...