Senior Manager: Digital Business Enablers

7 months ago

Pretoria, South Africa Fempower Personnel Full time

The purpose of this position is to evaluate market disruptions or trends and provide support to business with defining plans to address or analyse data. This is a cross functional role where the incumbent will be responsible for digital change management, agile project practitioners and business analysts. The incumbent will be responsible for determining business needs, direct and provide guidance on the appropriate digital solutions/options to adequately support business.

Work closely with key role players within the Digital Transformation business unit (DT BU) and other relevant internal stakeholders to ensure alignment of processes and successful integration of multiple work streams, resources and projects across the entire organisation. In addition the incumbent will be required to interact and engage with multiple internal senior stakeholders and external stakeholders in the delivery of the DT products and services.
The Senior Manager: Digital Business Enablers reports to the Business Unit Leader: Digital Transformation.

**Key Performance Areas**
**Strategic Function**:

- Provide strategic inputs to the strategy of the business unit (BU) and manage the output of the centre to ensure implementation of the BU balance score card (BSC) initiatives.
- Develop, drive and manage the delivery of the digital transformation (DT) strategy and determine innovative solutions that support the strategy.

**Product Management**:

- Establish, manage and oversee appropriate governance, stakeholder engagement plans and communication for designated projects within the DT business unit and portfolio.
- Conduct environmental scanning to keep abreast of changes in the environment and facilitate the digital development requirements to meet the current and future needs of business.
- Lead and direct the project management teams from both a strategic and tactical point.
- Ensure that all projects within the DT have clear defined goals and supporting project team resources.
- Provide expert advice and guidance to business leaders and other stakeholders on various digital concepts and transformation.
- Ensure that the delivery of new products or services is to the appropriate levels of quality, on time and within budget.
- Lead the delivery of an appropriate change management programme relating to digital transformation products which are aligned to key strategic priorities for the organisation.
- Ensure that a clearly defined user acceptance and change management culture is embedded with the delivery of the digital solutions.
- Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating team members on progress
- Understanding of system delivery life cycle agile delivery concepts.
- A working knowledge of digital tools, enables and transformation within audit and assurance.
- Understanding of the delivery of assurance type projects
- Strong analytical skills
- Champion best practice in digital solutions and provide an advisory role to the business on all digital solutions/matters.
- Educate and train all stakeholders in relation to DT products and services.
- Oversee the delivery of all DT interventions/activities in the BU's as per the agreed plan.
- Collaborate closely with the IT team to ensure successful delivery of products and services.
- **Reporting and Monitories**:

- Report progress of the programme at regular intervals to the line manager and relevant governance bodies as appropriate.
- Constantly monitor, evaluate and develop organisational processes to improve the efficiency and effectiveness of the DT products and services that's supports the strategy.

**Stakeholder Management**:

- Build and maintain strategic relationships/partnerships with the relevant stakeholders and or research institutions that enhance the digital transformation value proposition.
- Build and sustain value adding relationships with internal stakeholders to conduct relevant micro environmental scanning and or needs analysis that will inform relevant research projects for the BU.
- Create awareness of the overall DT strategy and ensure it is implemented throughout the organisation.
- Provide strategic support and guidance to internal stakeholders on DT technologies/strategies in order to ensure alignment within portfolios and organisation.
- Collaborate with internal stakeholders portfolio and contribute in delivery of digital transformation related products and processes in the organisation.
- Partner with support and business lines to understand business value that can be achieved through the use of intelligent automation, data science, data and analytics.
- Manage service level agreements (SLAs).

**People Management**:

- Cascade the BU BSC at centre level.
- Implement the activities outlined on the BU People Plans.
- Provide leadership and direction for the centre and manage team performance to drive productivity.
- Contribute to transformation/culture plans.
- Motivate, coach

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