Compliance Operations Supervisor
2 days ago
**VACANCY COMPLIANCE OPERATIONS OFFICER - HEAD OFFICE - DURBAN**
**CORE PURPOSE OF THE JOB**
To accurately check and approve the on boarding of customers for all branches taking into consideration FICA and on boarding requirements as required by the Bank’s documented policies and procedures. To provide excellent service to Branches and Customers.
**KEY PERFORMANCE AREAS**
**Customer on Boarding**
- To review and approve customer account opening documentation and capturing on COB.
- Ensure that all information captured on COB matches the source documents.
- Ensures that correct and clear documents are scanned on COB prior to approval.
- Ensures that all information is captured accurately on the Bank’s Operating systems
- FICA policies and procedures is strictly enforced.
- Ensures Watch list check is conducted and clear.
- Ensures that turnaround times are adhered to when approving Accounts on COB.
**Mobile Banking**
- To review and approve digital banking profiles when required
- To review and approve linking of transactional banking accounts
- To review and approve change of password
- To review and approve device linking
- To review and approve customer linking
- To contact customers to conduct verification checks
**Administration**
- Address/assist Branch FICA queries.
- Attends to ad hoc administration requirements as and when required.
**PREFERRED QUALIFICATIONS**
- Matric
- Certificate in Banking or similar
**PREFERRED EXPERIENCE**
** At least 3 years banking experience**
- Excellent understanding of FICA
- Microsoft Office 365
- Knowledge of the Banks Operating Systems
- Knowledge of Banks Policies and Procedures.
**SKILLS REQUIRED**
- Accuracy and attention to detail.
- Time Management
- Work well under pressure
- Deadline driven
- Confidentiality
- Excellent Communication Skills
- **Market related salary plus benefits**_
**Experience**:
- Banking: 3 years (required)
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