Receptionist/admin
2 weeks ago
**Office Receptionist**
**Company**
Legal Firm that specialises in civil claims is looking for a dynamic Receptionist to join their team
**Purpose**
Greeting visitors and delivering exceptional customer service assistance. Answering calls and re-directing them, accordingly, addressing visitor questions and needs. Providing an overall welcoming environment. Performing adhoc administrative duties as needed.
**Responsibilities**
- Efficiently and courteously answering all incoming and outgoing phone calls and timeously directing them appropriately
- Dealing with all telephonic enquiries
- Making contact with prospective clients
- Management of appointments
- Manning the front desk reception and being the first point of contact for the team (internal) and any external visitors
- Preparing and serving teas, coffee, and other refreshments to clients as and when required
- Be the face of the company - the first point of contact for visitors and staff, welcoming and assisting visitors with whatever they need on arrival
- Assist with inboard and founder relations, including scheduling, preparing board packs and any document preparation as required and logistics for board meetings
- Mail handling, distribution and managing the process of receiving packages or deliveries
- Ensuring that the entrance area, meeting, and boardroom is always stocked with informative reading material and is always kept in a presentable state.
- Assist with dealing with external maintenance persons and tradesmen to ensure that all office maintenance and repairs are carried out on time
- Diary management
- Positively respond to both internal and external customers through effective communication and very strong customer service
- Understand company procedures and processes and operate them to the required standard
- Liaise with other team members as required to ensure issues are appropriately resolved
- Ensuring customers focus within all areas of operational activities, and that effective relationships are maintained with key client contacts
**Requirements**:
- 2-5 years relevant Reception experience
- Diary management experience
- Strong Microsoft Skills (typing, MS Excel, Windows, PowerPoint)
- Relevant qualifications
**Job Types**: Full-time, Permanent
**Salary**: R12,000.00 - R15,000.00 per month
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (required)
**Experience**:
- Receptionist: 3 years (required)
**Language**:
- Afrikaans (required)
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