Reservations Coordinator

2 weeks ago

Somerset West, South Africa HotelJobs.co.za Full time

An established and resurgent Tour Operator, based in Somerset West, is looking for a passionate and energetic Sales and Reservations Coordinator to achieve and maintain a comprehensive administrative, sales and reservations framework for our central reservations department.

The applicant must have a sound geographical knowledge of South Africa as well as a genuine passion for inbound tourism, and assist the marketing team in promoting our country as an ideal international travel destination.

This role requires a high level of interpersonal & communication skills, strong work ethic, attention to detail and project management skills.

K**PA’s & Key Responsibilities**
- Responsible for assisting and advising agents and customers with the purchasing of our travel & tour products.
- Maintaining the company’s strategic sales & reservations plan that expands our customer base in ensuring the continued growth and presence of the Hotspots2c Tours brand.
- Build and maintain efficient and professional relationships with all existing agents, new agents, clients and staff.
- Liaise with operations department with regards to tour popularity, viability & occupancy levels as well as activity & accommodation bookings and vehicle and guide availability.
- Assist in marketing related activities.
- Assist with the finance team with financial activities such as checking invoices and payments etc.
- Assist in identifying emerging markets and market shifts while being fully aware of new products and competitor status.
- Have sound product knowledge and be aware of global industry trends and travel regulations at all times.
**Job Requirements**
- Tourism diploma and min 3 years Sales/Marketing or related industry experience
- Driver’s license
- Grade 12
- Computer Literate: MS Word, Excel, Power Point and Web Browsing
- Social media savvy
- Strong interpersonal skills, tenacity, drive and positivity
- Ability to work collaboratively with colleagues and staff to create a result driven, team-oriented environment
- Excellent verbal and digital communication skills
- Strong detail orientation and ability to plan, organize and prioritize
**Additional information**
Only shortlisted applicants will be contacted
This is an office based position, in Somerset West
- Stat date: ASAP
- Salary negotiable

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