Fulfilment Team Leader

4 months ago

Sandton, South Africa Rentoza Full time

Welcome to Rentoza We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.

**The Role**:
The Fulfilment Team Leader will play a crucial role in optimising daily operations at Rentoza's Johannesburg office. This key leadership position demands a highly organised and motivated individual with experience managing diverse operational functions within a fast-paced environment.The Team Leader will lead and motivate the fulfilment team, ensuring seamless processes, cost-efficiency, and continuous improvements.

**Key Role & Responsibilities**:
**Daily Operations**:

- Oversee day-to-day operations in the fulfilment centre, ensuring accurate and timely order processing, picking, packing, and dispatch
- Implement strategies to optimise warehouse efficiency and productivity
- Manage inventory levels and maintain quality control standards
- Collaborate with the Procurement department to ensure timely availability of required products

**Receiving & Inventory Management**:

- Oversee Receiving process to ensure accuracy and ensure SLAs are met
- Monitor inventory levels and update stock records as needed
- Ensure regular inventory counts are conducted and reconciliation of discrepancies are completed in a timely manner
- Ensure the warehouse is maintained in an excellent condition
- Coordinate with the procurement team to replenish stock as necessary

**Picking and Packing**:

- Manage asset assignment for all customer orders
- Ensure orders are being packaged securely and accurately, ensuring products are properly labelled and wrapped for shipping
- Ensure orders are organised correctly for pickup from courier partners or field agents

**Quality Control**:

- Inspect products for quality and accuracy before packing
- Identify any damaged or defective items and take appropriate action
- Maintain high standards of quality and consistency in all fulfilment processes

**Shipping and Logistics**:

- Coordinate with shipping carriers to arrange pickups and deliveries
- Generate shipping labels and documentation for outgoing orders
- Track shipments and update customers on order status as needed

**Customer Service**:

- Resolve any issues or concerns related to order fulfilment in a timely and professional manner.
- Provide exceptional customer service to ensure a positive shopping experience.

**Overall Operations**:

- Train, coach, and mentor team members to improve performance and develop their skills.
- Implement and enforce standard operating procedures (SOPs) to optimise workflow and efficiency.
- Maintain a clean, organised, and safe work environment in compliance with company policies and regulations
- Develop and implement operational plans and strategies aligned with overall company goals
- Lead and motivate diverse teams, fostering collaboration and communication across departments
- Monitor key performance indicators (KPIs) for all functions and ensure continuous improvement
- Identify and implement process improvements to optimise efficiency and reduce costs
- Manage budgets and resources effectively
- Work closely with the Circular Flow TL to ensure continued collaboration between the Fulfilment team and Circular Flow team
- Build strong relationships with key stakeholders at all levels

**Required Qualifications and Skills**:
**Personal Attributes**:

- Strong business acumen and strategic thinking skills.
- Excellent organisational and time management skills.
- High standards of professionalism and integrity.
- Passion for continuous improvement and operational excellence.
- Adaptability to a dynamic and ever-changing business environment.

**Minimum Requirements**:

- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field (strongly preferred).
- Minimum 2 years of experience in a supervisory or leadership role within a fast-paced operational environment.
- Proven track record of successfully managing and optimising multi-faceted operations.
- Experience in a multi-site environment is highly desirable.
- Strong understanding of circular economy principles and sustainable business practices.
- Excellent communication, interpersonal, and leadership skills with the ability to motivate and inspire diverse teams.
- Strong analytical and problem-solving skills with the ability to identify and implement solutions to operational challenges.
- Demonstrated ability to manage budgets and resources effectively.
- Experience working with technology solutions to streamline operational processes.

**Benefits**:
**Offices**:

- Johannesburg
- Cape Town
- Durban

**Perks**:

- Free Friday lunches
- Monthly socials
- Discovery Medical aid: 100% cover (permanent staff)
- Provident Fund (permanent staff)
- Paid annual leave
- Staff discounts
- Employee Health and Wellness Assistance
- Learning and Development opportuniti

  • Team Leader Finance

    3 months ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Accounting**Date**:4 Oct 2024- Team Leader - Finance- About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery....

  • Team Leader

    7 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery life. Commission for team leaders is 18500 per month. You responsibility will be to lead a new team due to growth. **Salary**: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

  • Team Leader

    6 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built Pay: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

  • Sales Team Leader

    6 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking one team leader Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built You will have two types of agents Junior and senior sales consultants and deal with internal...

  • Sales Team Leader

    6 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking one team leader and two skilled insurance trainers **( UPDATE ONLY ONE TRAINER POSITION IS LEFT )** **Team leaderS** would be responsible for running. team that will be selling a legacy protection plan for capital legacy, on average capital legacy attracts 6500 new clients per month on this plan and also it covers there will and...

  • Team Leader/trainer

    7 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking two skilled Insurance Team leaders / trainers Your job role would entail dealing with HR processes, Recruiting new staff, as well as training them Commission for team leaders is 18500 per month This would be for our primary campaigns - Discovery life - Discovery Insure - Capital legacy LPP plans - Capital legacy My cover - Dial...

  • Warehouse Order Fulfillment Specialist

    1 month ago

    Sandton, South Africa Dynamic Outsourced Solutions Pty. Ltd Full time

    Job OverviewWe are seeking a highly skilled Warehouse Order Fulfillment Specialist to join our team at Dynamic Outsourced Solutions Pty. Ltd.Key Responsibilities:Picking items in a warehouse based on customer orders and packing them for shipping.Laboring in warehouses and distribution centers to help businesses fulfill orders efficiently.About the RoleThis...

  • Team Leader: Settlement

    4 weeks ago

    Sandton, South Africa Neptune Full time

    Coca-Cola Beverages South Africa (CCBSA) has exciting opportunities in the Warehouse team. We are looking for a talented individual with relevant skills and experience for a Team Leader: Settlement role, which is based in Midrand. The successful candidate will report directly to the Stock Manager. To ensure the safe guarding of company assets & inventory...

  • Team Leader Telesales

    2 months ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:16 Oct 2024 - Discovery - Connect Telesales Team Leader - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

  • Junior Sales Team Leader

    4 weeks ago

    Sandton, South Africa Neptune Full time

    MotorHappy is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. MotorHappy aims to creatively solve problems and add value to people by ensuring Mobility for Good.MotorHappy forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three...

  • Sales (VAPS) Team Leader

    4 weeks ago

    Sandton, South Africa Neptune Full time

    MotorHappy is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. MotorHappy aims to creatively solve problems and add value to people by ensuring Mobility for Good.MotorHappy forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three...

  • Team Leader: Stock

    4 weeks ago

    Sandton, South Africa Neptune Full time

    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Operations department. We are looking for talented individual with relevant skills and experience for a Team Leader: Stock, which is based in the Midrand Branch. The successful candidate will report directly to a Stock Manager in Midrand. This individual will ensure the safe guarding...

  • Sales Team Leader

    7 months ago

    Sandton, South Africa CallForce Full time

    Sales Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.Responsibilities To guide and support team membersSetting, measuring and...

  • Team Leader for Discovery Insure Campaign

    6 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built You will have two types of agents Junior and senior sales consultants and deal with internal...

  • Sales Team Leader

    6 months ago

    Sandton, South Africa CMTrading Full time

    **TITLE: SALES TEAM LEADER** **LOCATION**:(Johannesburg - Sandton, Gauteng) South Africa** Ability to commute/relocate before starting date. **POSTION**: Full Time **WORKING HOURS**: 09:00 am - 18:00 pm (Overtime as necessary) CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire a talented **Sales Team...

  • Call Centre Team Leader

    6 months ago

    Sandton, South Africa Afrizan Full time

    We are looking for seasoned Team Leaders to join our dynamic team in our Omni Channel Call Centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

  • Team Leader

    1 month ago

    Sandton, South Africa Servest Careers Full time

    At Servest Careers, we are looking for a highly motivated Team Leader to join our Cleaning Division. The successful candidate will be responsible for leading a team of professionals and driving excellence in customer satisfaction, quality, and safety.About the RoleThe Team Leader will be based at our Waterfall Office and report directly to the Regional...

  • Team Leader

    2 months ago

    Sandton, South Africa Oneplan Underwriting Managers (Pty) Ltd. Full time

    **Job Summary**: The Retentions Team Leader plays a key role in actively leading, motivating and driving an inbound and outbound sales and retention (growth) team. The team leader is responsible for the growth and retention of membership base through coaching and development and driving a high-performance culture - focusing on quality interactions and...

  • Sales Team Leader

    2 months ago

    Sandton, South Africa Oneplan Underwriting Managers (Pty) Ltd. Full time

    **Job Summary**: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy for the various products that are sold through the sales executives and call center agents based on a sales script. The team leader is responsible for the motivation of the team, driving the sales targets and ensuring conversion of leads...

  • Discovery Insure Team Leader

    6 months ago

    Sandton, South Africa The Mercury Group Full time

    We are looking for a Team leader to run an existing Discovery Insure team Your duties and responsibilities would be, ensuring sale targets are met and staff are achieving personal targets You will have R18500 commission that can be earned through your four KPI,s You will have basic a salary as well You will have lead warmers and senior sales consultants...