Process Automation Analyst

2 weeks ago


Stellenbosch Western Cape, South Africa Heineken International B.V. Full time

We Go Places How about you?

Immediate Superior: Robotics & Automation Lead
Location: Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology - Operations
Type of Contract: Permanent
Reference Number: 119350
Closing Date: 10/09/2024

The Robotic Process Automation Analyst/Developer functions on an automation team and will leverage one’s analytical and technical skills to help identify, analyse, develop, and maintain automation solutions. You are a strong team player who will share a common objective with the Robotics and Automation team: to deliver high-value, quality automation solutions to Heineken Beverages.

Key Responsibilites:

- Participate in the identification of processes that are suitable for automation.
- Participate in deep-dive workshops to understand business processes.
- Translate process definitions into automation designs and ensure architectural alignment.
- Design, develop, test, and deploy automation solutions according to Heineken standards.
- Collaborate closely with the solutions architect and automation analyst to produce quality automation solutions.
- Complete the necessary automation documentation in collaboration with the team, according to Heineken Beverages standards.
- Perform peer code assessments and knowledge transfer.
- Perform hypercare on deployed solutions.
- Monitor, troubleshoot, and support automation solutions in the production environment, as part of hypercare.
- Effect changes to solutions and documentation, as the business functions require.
- Support and participate in the deployment of automation modules and related software.
- Be a key contributor to the Community of Practice.
- Continue to participate in training to enhance and develop technical and personal skills.

Education and Experience:

- 3+ Years of experience in analysing and developing automation solutions
- 3+ years of experience with the UiPath toolset
- Implementation experience with Azure Power Automate
- Experience with.NET, HTML, Javascript and advanced automation tools (IDP, AI/ML, Cognitive solutions, etc.).
- Experience with development languages such as Python will be advantageous.
- Experience with reporting and dashboarding technologies such as PowerBI will be advantageous.
- Experience with databases and database tools such as Azure Data Studio.
- Experience with DevOps in Azure or other environments.
- Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support, and maintenance.
- Experience working with third-party service providers.
- Experience working with Robotic Process Automation tools.
- An understanding and interest in Intelligent Automation and AI/ML.
- The ability to work well with business users, analysts, developers, architects, vendors, and end users in cross-functional teams.
- A logical and creative thinker who can break down business problems into tasks
- Excellent interpersonal communication skills; you can communicate effectively and build relationships with end users, peers, management, and third parties.
- Excellent facilitation skills working with both internal and external parties.
- Strong verbal and written communication skills.
- A self-starter, comfortable working in a busy, dynamic environment with competing priorities.
- The ability to prioritize requests effectively and efficiently and work with urgency.
- Projects an image of enthusiasm and professionalism.
- Proactive, persistent, and dependable.
- Display a keen interest in your field and attempt new approaches and technologies.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.



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