Hospital Confirmations Clerk
2 weeks ago
Key Performance Area:
Confirms authorisation for patient treatment.
Identifies risk cases and refer to credit controllers.
Obtains and captures clinical data as per procedure.
Interprets and applies benefit rules communicated by medical schemes.
Maintains client service principles to ensure client expectations are met.
Minimum Requirements:
A Grade 12 or equivalent qualification.
Experience in a clinical environment will be an advantage.
Basic knowledge of Microsoft Office suite.
Knowledge of rules and regulations regarding funder contracts.
Solid knowledge of clinical codes.
Solid knowledge of patient administration systems, policies and procedures.
Good accuracy and attention to detail skills in order to maintain high standards in work output.
Understands the interrelationships between business processes.
Maintains a customer-focused mindset that acknowledges the value of the customer.
Utilises self-management techniques in order to proactively improve own performance.
The ability to identify and demonstrate company values.
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