Claims Handler: Echelon

3 weeks ago


Cape Town, South Africa Santam Full time

What will you do?

This career opportunity is available at Echelon a division of Santam for a Claims Handler, who will be based in Cape Town. What will make you successful in this role?

Coordinate and oversee, manage, negotiate and settle claims end to end
Appoint assessors if necessary
Manage claims in terms of SLA’s
Make decisions regarding merit
Negotiate settlements
Manage salvage process (non-motor salvage)
Daily system updates
Liaise with brokers
Prompt feedback and handling of complaints (internal & external) Qualification and Experience

Matric
Full NQF 4 (120 Credits)
RE qualification (advantageous)
Minimum 5 years claims handling experience essential - Personal Lines and Commercial
Good computer skills
Sound knowledge of Non-Motor claims settlement.
Be able to work under pressure with mínimal supervision.
Ability to be a team player that can actively encourage open and frank communication in a team environment.
Subscribe to the purpose, vision and values of the company. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Drives results - Contributing independently About The Company

Santam is the leading short-term insurer in South Africa. Along with its subsidiaries, the business transacts all classes of short-term insurance. Santam is a large, diversified, and transforming company and our success is rooted in our passion for our clients. Everything we do is centred on our delivery of Insurance Good and Proper.

Please note this appointment will be made in line with the Divisional Employment Equity targets. People with disabilities are welcome to apply.


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