Claims Handler with Mechanical Expertise

6 days ago


Cape Town, Western Cape, South Africa Telesure Investment Holdings (TIH) Full time

We are seeking an experienced Claims Handler with Mechanical Expertise to join our team at Telesure Investment Holdings (TIH). As a key member of our team, you will play a crucial role in supporting our claims handling philosophy and supply strategy.

Job Description:

In this role, you will be responsible for carrying out operational tasks, making fair and accurate cost-related decisions, and providing quality service to customers. You will also contribute to reviewing existing operations and generating new ideas to improve efficiency and effectiveness.

Key Responsibilities:
  • Carry out operational tasks by following established processes and adjusting multiple settings or parameters to meet performance standards.
  • Make fair, honest, accurate, and reasonable cost-related decisions through the vehicle claim life cycle.
  • Accurately quantify, identify, and validate vehicles.
Education:
  • Grade 12 / SAQA Accredited Equivalent qualification.
  • VDQ (Vehicle Damage Quantifier) Qualification.
  • Mechnical Engineering / Panel beating N2/ N3 level qualification (advantageous).

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