Administrator

3 weeks ago


Pretoria, South Africa South African Reserve Bank Full time

The main purpose of this position is to receive, re-allocate, monitor and respond to customer queries and attend to incoming calls for banking services.
Detailed Description
Receive, re-allocate, monitor and respond to queries as well as attend to incoming calls in accordance with priorities and agreed service levels for internal and external clients, among others the South African Bank Note Company (SABN), National Treasury, state-owned entities, the Corporation for Public Deposits (CPD) and foreign central banks.
- Log and monitor the progress of system-related incidents on the portal of the Business Solutions and Technology Department (BSTD).
- Follow up on incidents logged and ensure the timeous resolution and closure thereof.
- Communicate the progress of requests/enquiries from receipt to closure and manage client expectations.
- Store the client information electronically in terms of the South African Reserve Bank’s (SARB) electronic document and records management system (EDRMS) and records centre system (RCS).
- Continually assess the satisfaction levels of clients and recommend actions for improvement where necessary.
Job Requirements
At least a Higher Certificate (NQF 5) in Banking or an equivalent qualification; and
- a minimum of two years’ experience in a customer services environment.

Additional requirements include:

- knowledge and skill in:

- industry, organisational and business awareness;
- quality assurance;
- continuous improvement;
- continued learning and/or professional development;
- business continuity planning;
- service delivery;
- equipment/tools/machinery operating; and
- service delivery reporting;
- verbal and written communication;
- drive for results;
- team work;
- build and maintain relationships;
- sound judgement and decision-making; and
- resilience.
How To Apply

All interested parties are invited to apply.
- All the available vacancies will be visible.
- Login:
Is this your first visit to our Job Site? > Register today (Ensure that you include all your skills and qualifications during the registration process.); or

Already registered on our Job Site? > Already registered? > Login here.
- Select ‘Date posted’ > ‘Last 3 weeks’ (in the drop-down menu).
- Select the appropriate IRC number to view the full advertisement.

**The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.
Currency
-ZAR
-Amount of Travel
-Work At Home


  • Administrator

    1 month ago


    Pretoria, South Africa Dynexity Full time

    A position is available for a Sales Administrator with experience in invoicing, quoting, and general financial administration duties.

  • Administrator

    4 weeks ago


    Pretoria, South Africa Bambanani Recruitment Full time

    **- PRETORIA EAST** Position is based for a Construction concern - Person required to work independently - General Administration and processing - Upkeep of documentation - Filing - Elementary Bookkeeping duties - Processing of Accounts - and Reconciliations of accounts - Processing of accounts payable invoices - Client liaison - Cold calling Clients -...

  • Administrator

    1 month ago


    Pretoria, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - New Vacancy - Administrator Country Club - Gauteng **Requirements**: - Minimum 2-3 years relevant administration experience - Strong organizational skills - Attention to detail - Analytical - Excellent communication skills - Customer service skills - Time management skills - Financial acumen - Computer Literate - Accurate and...

  • Administrator

    1 month ago


    Pretoria, South Africa Numeral Financial Services Group Full time

    Position: Administrator. Location: Lynwood, Pretoria.Reporting To: Managing Director. Job Overview: We are seeking an administrator to assess credit applications with unwavering attention to detail and ability to build strong relations with our stakeholders, ensuring quality service is provided and standard requirements are met. Duties and...

  • Administrator

    1 month ago


    Pretoria, South Africa Status Asset Management Full time

    Position: Administrator. Location: Lynwood, Pretoria.Reporting To: Managing Director. Job Overview: We are seeking an administrator to assess credit applications with unwavering attention to detail and ability to build strong relations with our stakeholders, ensuring quality service is provided and standard requirements are met. Duties and...


  • Pretoria, South Africa Isilumko Staffing Full time

    Our client is looking for a vibrant, assertive and enthusiastic candidate to join their team as a HR and Payroll Administrator for a 6 Month Contract. Job DescriptionPayroll Administrations Leave Administration HR Administration  EducationDiploma in HR or relevant qualification SAGE People (Advantage) VIP Premier Experience 2-3 Years Payroll...

  • Administrator

    1 day ago


    Pretoria, South Africa Conclusion Group Full time

    We are urgently looking for a strong Finance Administrator to join our team in a permanent capacity. Requirements:Must reside within the Pretoria regionMatricFully bilingual in Afrikaans and EnglishExcellent communication skillsTertiary qualification in Business Management/finance would be beneficial.Minimum two years’ experience in a small business /...

  • Administrator

    4 weeks ago


    Pretoria, South Africa Safspec Full time

    Administrator - Doornpoort, Pretoria Salary negotiable depending on experience Requirements: A minimum of 2 years ofworking experience in a similar role with general admin experience Must have matric Must have experience with a wide spectrum of administrative responsibilities Must be able to handle pressure and work in a deadline driven environment English...


  • Pretoria, South Africa Michelle Taylor Recruitment Full time

    Personal Assistant to the Managing Director +10 years of experience Own vehicle + license a must Based in Pretoria (company is based in centurion) 20k CTC Pension Fund benefit after successful probation of six months KPAs Business Administration Office Administration Financial Administration (MDs cash slips and Petty Cash) Company Representative...

  • Administrator

    1 month ago


    Pretoria, South Africa Addity Waste Full time

    Good day A waste company based in Centurion is looking for a Male Administrator **Requirements**: Male 25year+ Valid drivers License Must be able to drive Advance computer skills Must be able to travel **Skills**: Must pay attention to detail. Handle pressure. Familiar with Hazardous waste and chemical its an advantage Application Deadline:...

  • Administrator

    1 day ago


    Pretoria, South Africa Conclusion Group Full time

    We are urgently looking for a strong Finance Administrator to join our team in a permanent capacity. Requirements: Must reside within the Pretoria region Matric Fully bilingual in Afrikaans and English Excellent communication skills Tertiary qualification in Business Management/finance would be beneficial. Minimum two years’ experience in a small...

  • IT Administrator

    1 month ago


    Pretoria, South Africa Ann Swann Personnel Services Full time

    **2024-02-22 - 2024-03-23** **PERMANENT** **JHB001855** **INFORMATION TECHNOLOGY** **Gauteng**, Tshwane (Pretoria)** **Monthly (Market related)** **Requirements**: - Matric (Grade 12) - ISO/TS 16949, ISO 17025 qualification/training - IT hardware/software certifications & training - Proven experience as a System Administrator, Network Administrator...


  • Pretoria, South Africa Marang Business Solutions Full time

    This is a full-time on-site role for an Office Administrator at Marang Business Solutions. The Office Administrator will be responsible for performing a variety of administrative tasks to support the smooth operations of the office. This includes managing office supplies, coordinating meetings and appointments, handling correspondence, and providing general...


  • Pretoria, South Africa University of Pretoria Full time

    **UP Professional and Support**: DEPARTMENT : FACILITIES MANAGEMENT POST TITLE : ADMINISTRATIVE ASSISTANT PEROMNES POST LEVEL : 10 The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development. RESPONSIBILITIES: -...


  • Pretoria, South Africa Pillango Placements Full time

    **Gauteng**, PTA - East** **R 13000 - R 15000 Monthly Cost To Company** Your client is a global leader in innovative chemical technology and is offering an exciting opportunity for an organized and focused Technical Administrator to join their R&D Team. While this role is predominantly administrative, your passion for science, technology, and chemistry...

  • Tender Administrator

    1 month ago


    Pretoria, South Africa Continam Industrial Services Full time

    **TENDER ADMINISTRATOR** An EME based in Pretoria East, Waltloo is looking for an energetic, sharp, dedicated and well-groomed professional to join their team. **The following are the minimum requirements**: - A minimum of a relevant Administration qualification - A minimum of One(1) year of experience in office administration and Tender administration in...

  • HR Administrator

    1 month ago


    Pretoria, South Africa RCL FOODS Careers Full time

    RCL FOODS is currently recruiting for a HR Administrator to join the Human Resource Department based in Pretoria West. The successful incumbent will need to provide day to day human resource administrative support and contribute to the long-term development of the HR function **Duties & Responsibilities**: **Talent Administration** Provide all recruitment...

  • Office Administrator

    17 hours ago


    Pretoria, South Africa Specialist Confectionery Full time

    A specialist confectionery business in Pretoria requires a capable admin to perform various administration, reconciliation and monitoring roles of our business processes - Must have at least 3 years experience in office administration - Strong administration capabilities and high level of responsibility - Excellent MS Office and PC skills, especially...

  • Safe Administrator

    1 month ago


    Pretoria, South Africa Innovative Solutions Group Full time

    Job Title: Office Gun Safe Administrator Job Summary: The Office Gun Safe Administrator is responsible for managing the secure storage and access of firearms in an office setting. This role involves overseeing the safekeeping of firearms, managing the necessary documentation and record keeping, and ensuring compliance with all applicable laws and...

  • Administration Clerk

    1 month ago


    Pretoria, South Africa Affirmative Portfolios Full time

    **Office Administration** **Pretoria** ***: **Assistant Director: Administration** **R314 968-80p/a - Pretoria** **12 Months Fixed term contract** **Duties and Responsibilities**: - Coordination of budget and administration - Facilitate inputs and finalisation of annual budgets and monthly expenditure projections. - Process transfer payments to...