Principal - Business Academy

2 weeks ago

Cape Town, South Africa TMF Group Full time

**Job no**: 565542

**Work type**: Full time

**Location**: Cape Town, South Africa

**Categories**: Project Management, Client Relationship Management

**Office Location**: Cape Town

**About TMF Group**
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10 000 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

**Purpose of the role**

Leads in the identification, scoping, building, of various projects and learning programs (primarily) independently, in support of and coordination with key stakeholders. Will continuously aim to review, assess, and expand the impact and approach to learning being delivered to the business. Will utilise data, best practices, and other means to partner with and guide key stakeholders in driving learning goals, in alignment with business goals. Requires mínimal review and guidance

**Key Functions and Responsibilities**
- Conduct and leverage ongoing research in business-critical areas that support learning development and delivery
- Support junior team members with ongoing feedback and guidance to transferring knowledge, best practices, resources, etc. to support the overall performance of the team
- Owns and manages long-term deliverables where junior team members may be aligned to support
- Will deliver training to the business (locally or globally), while supporting the development and delivery of more junior team members
- Will lead various projects or programs being delivered within the Business Academy team
- Will lead the promotion and awareness of learning opportunities to the business, identifying new and innovative approach to connect with the target audience

**Competencies and Skills**
- Will set the standard and model the quality service and production expected within the team
- Handles challenging situations in positive and effective manner, while escalating for support where relevant
- Understands stakeholders, identifies their needs, and proposes solutions
- Proactive in seeking information from stakeholders and sharing with immediate team
- Understands stakeholders, identifies their needs, and provides direct 'how-to' guidance
- Seeks out learning opportunities to meet needs of current scope of role, and potential future areas not actively engaged in
- Proactive in managing and proposing solutions to workload and prioritisation
- Is proficient in use of Microsoft Excel and PowerPoint, in line with team needs
- Learning facilitation perceived as advanced, able to connect with a live audience (virtual or in-person)
- Understands the concepts of learning design, impact, and evaluation and can explain them to others in the team

**Experience and Qualifications**
- Qualified and experienced professional (6-9 years) with L&D and/or business relevant background.
- Proven track record in TMF or other organistions that align to the scale and scope to which this role requires, able to (or has already) build strong ties across the business
- Experienced and credible as a learning design and facilitator, with one or more recognised specialisms.
- Further to the JD, we are looking for someone specifically with a profile that is oriented to service delivery/quality, within the general field of the type of service and clientele of TMF Group.

**What's in it for you?**
An exciting opportunity in an international company
Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
A career within an ever evolving market

**Advertised**: 03 Aug 2023 South Africa Standard Time
**Applications close**: 02 Sep 2023 South Africa Standard Time

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