Telesales Consultant

5 months ago

Centurion, South Africa Talent Evolution Full time

**Duties**:

- To promote and sell the various company products telephonically to self-generated new customers as well as to sell and upsell these products to allocated leads and or existing customers in ensuring that the Agents allocated sales target is constantly achieved.
- To actively pursue leads provided by Management and consistently follow up on these leads
- To understand and explain the various products in detail to new and current clients
- To ensure that clients are contacted and consulted in the event of the possible renewal of the client’s contract
- Ensuring monthly targets are achieved
- To receive and resolve inbound and outbound telephonic calls and queries from clients for example, renewal of contracts, installations and billing queries
- To liaise with other internal and external parties ensuring that the client’s request or query has been resolved
- To ensure that the CRM system is constantly updated with regards to possible leads as well us to update client details

**Requirements**:

- Grade 12/Matric
- Minimum 3 years relevant experience
- Minimum of 3 years direct Cold Calling
- Telephonic Selling experience
- MS Office - Intermediate

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