Operations Manager Hospitality

2 weeks ago


Franschhoek, South Africa HAUTE CABRIERE Full time

**SKILLS**
- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes

**TASKS**
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, recruit new employees as needed
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management

**Salary**: From R1.00 per month

Ability to commute/relocate:

- Franschhoek, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/04/14



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