Administrative Officer 1
4 weeks ago
ELIGIBILITY
Suitably qualified and
experienced staff members
CLOSING DATE
13.03.2024
REFERENCE NUMBER
FIN 24/24 Ext
SALARY
**Basic Salary**: R 373 295.00 p.a
DEPARTMENT
Revenue
DIRECTORATE
FINANCE Administrative Officer 1
**Requirements**:
- Minimum qualification: Grade 12 / Senior Certificate (higher
qualifications will be accepted)
- 5 years’ experience in a Revenue environment, with proven
ad hoc Supervisory experience over a 2-year period.
- A detailed knowledge of: Debtors municipal accounts and
deposit administration, customer relations management
systems and sound human relations.
- In depth knowledge of the Cash management policy as well
as the Credit Control and Debt Management policy.
- A detailed knowledge of Council approved tariffs and system
parameters.
- A valid code EB drivers licence is essential.
- Willingness to work shifts, Saturdays and Sundays linked to
the operating hours of shopping malls
Key Performance Areas
the authorization and execution and quality assurance of
functions related to Customer Care and Cash within the
**Revenue Department**: Debtors and Cash.
- To ensure service delivery, the Admin Officer is responsible
for the adequate training of staff and availability of staff to
perform the function proficiently by monitoring the attendance
registers.
- Ensure that staff adheres to the requirements of the time and
attendance policies.
- Ensure that the office comply to the Health and Safety act.
- Controlling and maintaining of records associated with the
sections establishment and movable assets.
- Collating of various statistics with regard to the number of
contacts, number of notifications (created/completed or
escalated).
- Deal with all Debtors and Cash related tasks which have a
direct impact on service delivery.
- Daily interaction across functional areas relating to issues
which affect Debtors and Cash day to day operations.
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