Administrative Officer 1

4 weeks ago


Cape Town, South Africa City of Cape Town Full time

ELIGIBILITY

Suitably qualified and

experienced staff members

CLOSING DATE

13.03.2024

REFERENCE NUMBER

FIN 24/24 Ext

SALARY

**Basic Salary**: R 373 295.00 p.a

DEPARTMENT

Revenue

DIRECTORATE

FINANCE Administrative Officer 1

**Requirements**:

- Minimum qualification: Grade 12 / Senior Certificate (higher

qualifications will be accepted)
- 5 years’ experience in a Revenue environment, with proven

ad hoc Supervisory experience over a 2-year period.
- A detailed knowledge of: Debtors municipal accounts and

deposit administration, customer relations management

systems and sound human relations.
- In depth knowledge of the Cash management policy as well

as the Credit Control and Debt Management policy.
- A detailed knowledge of Council approved tariffs and system

parameters.
- A valid code EB drivers licence is essential.
- Willingness to work shifts, Saturdays and Sundays linked to

the operating hours of shopping malls

Key Performance Areas

the authorization and execution and quality assurance of

functions related to Customer Care and Cash within the

**Revenue Department**: Debtors and Cash.
- To ensure service delivery, the Admin Officer is responsible

for the adequate training of staff and availability of staff to

perform the function proficiently by monitoring the attendance

registers.
- Ensure that staff adheres to the requirements of the time and

attendance policies.
- Ensure that the office comply to the Health and Safety act.
- Controlling and maintaining of records associated with the

sections establishment and movable assets.
- Collating of various statistics with regard to the number of

contacts, number of notifications (created/completed or

escalated).
- Deal with all Debtors and Cash related tasks which have a

direct impact on service delivery.
- Daily interaction across functional areas relating to issues

which affect Debtors and Cash day to day operations.



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