Support Technician

3 weeks ago


Germiston, South Africa Dante Personnel Full time

Gauteng, Germiston
- R15 000 - R16 000 Cost To Company

Our Client in the Security Industry is looking for a Support Technician based in the East Rand

**Minimum requirements**:
**ESSENTIAL KNOWLEDGE**:

- Understanding of RF communication
- Knowledge of networks and network infrastructure
- Knowledge of alarm communication technology in the security industry.
- Knowledge of the operations within the security industry.

**REQUIRED EXPERIENCE**:

- Degree or completed coursework in engineering or electronics.
- A Relevant certificate or license may be required.
- 2 years of direct customer interaction.
- 2 years of experience with alarm control panels on a senior technician level.
- Good communication skills in English and Afrikaans.
- Driver’s license and own car.

**DUTIES INCLUDE**:

- Technical Support Desk - National and international support.
- Custodian of Technical Support Mailbox.
- Assist customers with Control Room design
- Network Maintenance - Set-up and testing of New Base and Repeater equipment
- Equipment Testing - Testing of RDC products
- Assist with development product testing.
- Create manuals
- Fault finding down to component level.
- Technical Reporting - Compiling of weekly technical reports
- Sales Support - Assist sales with technical queries as needed, Attend sales meetings in a technical capacity.
- Achieve certain goals in terms of customer maintenance and contracts.
- Field Support - After hours Standby duty for a 7 day period as determined by business requirements and according to a predetermined schedule.
- Training - Conducting training sessions for customers on company products as the business requires.

**Consultant**:
**Mellissa Rambally**
**- Dante Personnel**
**Johannesburg**
***

***
- For more information please contact:

- Mellissa Rambally



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