Field Sales Specialist

3 weeks ago

East London, South Africa iKhokha Full time

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
Are you thinking of joining a ground-breaking and cutting-edge business who thrives on growing the South African SME’s, then here is an opportunity for you? The iK Tribe's sales team is growing, and we are seeking individuals with a robust strategic sales plan, exceptional networking skills, and a passion for building meaningful relationships.

This newbie should be resilient, self-driven and goal-orientated and be willing to take our sales team to the next level.

If you enjoy a fast-paced environment, have a go-getter attitude and loves a challenge, then this will be the perfect fit for you.

**So what will you do?**

You will be responsible for growing the iKhokha customer base and be accountable to hit steep sales targets in the on** East London and the surrounding towns.**

You will actively source and find new sales opportunities, build pipeline and most importantly, close deals.

**What would you be responsible for?**
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning.

**Qualifications**:

- Completed Matric

**Deal Breakers**:

- Minimum 3 year’s Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous
- ** Valid driver’s license and own reliable transport is essential**

**Additional Skills & Knowledge**:

- Proven track record delivering on sales targets and successfully dealing with customer relationships
- Advanced knowledge of Sales funnel & pipeline management

Additional Information
**Perks of joining the Tribe?**
- Work in a high-growth company with tangible results you're accountable for
- Enjoy remote work models
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
- Be guided by visionary leadership
- Seize the opportunity for study leave
- Access to on-demand learning and development
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so)
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista

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