Software Delivery Manager

4 months ago

Stellenbosch, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

At KCS, the **Software Delivery Manager** is responsible for leading a team of Delivery Leads to ensure effective delivery of product against project and product roadmap objectives. The Software Delivery Manager works closely with the Product and Project Management Leads to plan and successfully execute against these product objectives.

They are ultimately responsible for managing the teams who are tasked for the successful delivery of product against scope, quality and delivery metrics.

As a Software Delivery Manager, you will be responsible for turning the product roadmap into a reality. As the primary liaison between the Head of Product and Portfolio Director, you will be accountable for maximising the delivery of the product team and successfully delivering product releases that align with company and product goals.

**Key Responsibilities**:
Delivery Team Management:

- Communicates with stakeholders - product managers, project managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives
- Leads Delivery Managers for the product to ensure the delivery team stays on track regardless of the agile nature of software development projects
- Leads the execution of delivery objectives against development objectives
- Works closely with the Head of Product and the Portfolio Director to ensure product delivery teams are aligned with product objectives and successfully execute against product roadmap milestones
- Tracks and monitors revenue and value achievement against product and project objectives with a clear understanding of the role Delivery plays in achieving overall business success
- Implements best practice for coding standards, technical specifications, code reviews and code quality metrics.
- Works with Product, Project Leads and the Software Delivery Manager Lead to understand product scope and assign solution design time to further analyse and break down product requirements
- Pro-actively communicates the impact and risks associated with delivery execution against roadmap objectives
- Actively takes decisions on a daily basis to re-align priorities and focus the team on the right objectives

Implements effective tools:

- Provides the framework for the implementation of best practice for the management of code and test cases in collaboration with the Delivery Leads
- Monitors and tracks the Delivery Leads’ implementation of techniques such as “pair programming”, code reviews and others
- Leads the team in the implementation of practices to reduce development time and improve the architecture and quality of the product.

JIRA management:

- Defines dashboards and tracking tools in JIRA and are able to give a status update on progress on request

**Key Requirements**:
Experience & Knowledge:

- Experience in running development teams in executing against roadmap objectives or financial targets
- Experience in the software development industry and what it means to deliver software solutions against roadmap objectives
- Proven success in managing customer projects with focus on driving customer engagement and overall customer success.
- Ability to track metrics and key performance indicators (KPIs), analyze them, and turn them into actionable strategies.
- Ability to communicate it in a clear, engaging manner.
- Ability to utilise Excel to assess, manipulate and analyse data
- Ability to extract data from various sources: Sales systems, CRM systems etc.

Skills & Qualities:

- Understands the nature of product development and delivery from a product and service based business model
- Have an in-depth understanding of revenue forecasting and tracking to ensure business success
- Have the ability to solve issues in a thoughtfully and in a way that makes sense to the rest of the business (especially from a commercial / sales perspective)
- Understand the importance of data-driven decision making, deferring to concrete information to make judgements and give business guidance.
- Understands the importance of being two, three or four steps ahead of decisions and how their decisions can impact the organisation down the road
- The ability to work through complex problems and scenarios, and make them easy to understand for other people

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identi

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