Snr Duty Manager
1 day ago
**DUTIES & RESPONSIBILITIES: -**
- Ensure that through EXCELLENCE all company policies, procedures & blueprints are followed.
- Maximises the average room occupancy & average room rate achieved through **I**NNOVATION & EXCELLENCE
- Through PASSION Maintain excellent relationships with guests to ensure that guest satisfaction is paramount
- Through EXCELLENCE roll out continual training
- Through RESPECT & INNOVATION ensure flawless communication between all stakeholders
- Supply relevant information to other departments to assist them with planning & running their area’s with EXCELLENCE and always looking for opportunities to INNOVATE
- Effectively utilise team members through INNOVATION & INGRERITY
- Through PASSION & EXCELLENCE be the visual face of the business & interact with a positive approach to all stake holders
- Daily, weekly, monthly reporting with EXCELLENCE & INTEGRITY
- Ensure all property inspections are completed with PASSION & EXCELLENCE
- Be a positive team player
- Responsible for budgeting process with INTEGRITY & EXCELLENCE
- Stand-in for Front-office manager
**CORE COMPETENCIES: -**
- EXCELENT command of English - both written & verbal
- Knowledge of budgeting & financial management
- Attention to detail through PASSION & EXCELLENCE
- Customer service with PASSION
- Able to plan, prioritise & work well under pressure maintaining EXCELLENCE throughout
- Good team player by giving RESPECT to all stakeholders
- Act in good faith & in the best interest of the Company at all times
Excellent computer skills - Word, Excel, Opera
**Salary**: R1.00 - R2.00 per month
**Experience**:
- Snr Hotel Duty Manager: 2 years (required)
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