Call Centre Agent
2 weeks ago
Contact Center Agents, Customer Service inbound & outbound
Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach.
**Responsibilities**:
Ensure all internal processes and procedures are adhered to.
Customer satisfaction and quality
Building relationships and rapport with both colleagues and existing customers.
**Requirements**:
Grade -Grade 12
Strong organization skill
Positive and resilient attitude
**Job Type**: Permanent
**Salary**: R4,000.00 - R8,500.00 per month
**Education**:
- Certificate (preferred)
**Experience**:
- Cold calling: 1 year (preferred)
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