Accommodation & Reservations Manager - Franschhoek

2 weeks ago


Franschhoek, South Africa HotelJobs.co.za Full time

He or She primarily manages and action the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner.
Achieving customer satisfaction and room revenue goals while taking guests through the booking process.
Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone or other form of enquiries through the property management software. Creates and maintains reservation records and manages the reservations cycle.

**Additional duties include** preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits. This position will also manage the accommodation department to ensure highest standards are maintained. To assist the accommodation Supervisor when needed or when on off days to oversee the housekeeping department and assist with check in and check out of guests.

**PREREQUISITES**:
Proven work experience as a accommodation reservationist or accommodation manager or similar role.

Excellent communications skills and extremely organized. Service Orientation ie actively look for ways to help people. Ability to work with multiple systems and

**EXPERIENCE**:
Previous reservations experience required in a Midscale or Luxury property. Experience in accommodation reservations operations.



  • Franschhoek, South Africa Lord Charles Hotel Full time

    Minimum requirements - Minimum 3-4 years' experience in a similar position - Opera experience - Familiar with the duties and responsibilities of the reservations department - MARSHA experience advantageous - Accommodation certificate / Hotel School Diploma is advantageous - Live in the greater Franschhoek/Paarl area and have own transport Duties and...

  • Duty Manager

    4 weeks ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...


  • Franschhoek, South Africa C & G Hospitality Recruitment Full time

    This position is LIVE OUT and will require the candidate to stay in the Franschhoek region.A 5 Star boutique hotel is requiring an experienced and dynamic Assistant Front Office/ Front Office Duty Manager for their Franschhoek property. The successful candidate should have at least 3 years relevant experience within a 4/5 Star Hotel and will be responsible...

  • Reservations Agent

    6 days ago


    Franschhoek, South Africa Leeu Collection Full time

    The Leeu Collection is the manifestation of the vision of founder Analjit Singh (aka BAS) for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality portfolio offers dynamic career opportunities to positive, vibrant and energetic individuals. You will excel in this role if you have excellent organisation and time...


  • Franschhoek, South Africa Franschhoek Wine Tram Full time

    The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...


  • Franschhoek, South Africa Independent HR Consultant Full time

    JAN Franschhoek will be opening its doors again for lavender season in September 2023. A wonderful opportunity exists for the right person to join this wonderful team during the next season as the Front of House Manager. Minimum requirements: Must be able to report for duty on 21 August 2023. A relevant tertiary qualification will be advantageous - Must...

  • Logistics Manager

    6 days ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Company Description** The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram...

  • Runner

    4 weeks ago


    Franschhoek, South Africa Franschhoek Full time

    Boutique Estate in Franschhoek has the following position available. Job Title: Runner MAIN RESPONSIBILITIES: (not limited to) Runner duties and responsibilities: The responsibilities and duties of a Runner center around their ability to deliver food/beverages correctly to the customers who ordered it. - Deliver orders to customers quickly and...


  • Franschhoek, South Africa C & G (Hospitality) Recruitment Full time

    **Minimum requirements**: - **Administrative skills (Excel, Word, Outlook): 3 years**: - **Maintenance and mechanical experience: 3 years**: - **CLEAR criminal record**: - **CLEAR Credit ITC Blacklisted record**: - **Own reliable transport in order to actively drive around to what is needed to perform your work**: - **CV must have FULL employment...


  • Franschhoek, South Africa Pick Me Recruitment Full time

    DUTY MANAGER – Luxury Boutique Hotel (Franschhoek) Our client, a Luxury Boutique Hotel in Franschhoek, is seeking to employ an experienced DUTY MANAGER to join their team. The ideal candidate is passionate about exceptional service, with a strong operational skillset and work ethic. A minimum of 3 years Duty Manager or Assistant Hotel Management...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are seeking a Receptionist for the Front of House for a luxury wine estate in the Franschhoek, Western Cape. This role is ensuring that guests experience maximum comfort and satisfaction at the hotel without any hitches in order to present a good image of the hotel and leave lasting impressions in the minds of visitors. While the...


  • Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Job Title: Operations Team Lead** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related Do you have experience in operations and with a passion for logistics in the vibrant tourism industry? Do you have a strong background in workign with fleets, various operations teams, and a knack for...


  • Franschhoek, South Africa C & G (Hospitality) Recruitment Full time

    **Minimum requirements**: - **Administrative skills (Excel, Word, Outlook): 3 years**: - **Maintenance and mechanical experience: 3 years**: - **CLEAR criminal record**: - **CLEAR Credit ITC Blacklisted record**: - **Own reliable transport in order to actively drive around to what is needed to perform your work**: - **CV must have FULL employment...

  • Duty Manager

    6 days ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Are you passionate about hospitality and ready to lead a team in one of the most picturesque regions in Franschhoek? Kendrick Recruitment is searching for a dedicated Duty Manager to ensure seamless operations and exceptional guest experiences at our esteemed client, our Luxury Hotel. Overview: As Duty Manager, you'll be instrumental in maintaining guest...

  • Barista

    4 weeks ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    Tourism based company in Franschhoek is looking for a vibrant, friendly and service-oriented barista for our small cafe in Franschhoek. The individual needs to be passionate about the Hospitality/Tourism industry. They need to be committed to providing the highest level of customer service at all times. You will be working as part of a exciting team with...

  • Spa Manager

    4 weeks ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    **Exciting Opportunity**: Spa Manager Wanted in Charming Franschhoek! Are you a passionate and experienced Spa Manager looking for your next adventure? Kendrick Recruitment is thrilled to present an incredible opportunity on behalf of our esteemed client, a luxurious day spa nestled in the heart of the picturesque Franschhoek Valley. **Position**: Spa...

  • IT SYSTEMS MANAGER

    4 days ago


    Franschhoek, South Africa C & G Hospitality Recruitment Full time

    5 Star Boutique Hotel in Franschhoek WC Winelands region is seeking a Head IT Systems Administrator/Manager - FACE to FACE interviews only.Kindly note below qualifying criteria before applying:  CLEAR Criminal Record?CLEAR credit record - if debt review/counselling please mention?Are you based in the Franschhoek/Paarl region in order to do a face to face...

  • Hotel Manager

    4 weeks ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    High end hotel at a 5* Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel...

  • Ticket Office Agent

    1 week ago


    Franschhoek, South Africa Franschhoek Wine Tram Full time

    **RESPONSIBILITIES** - To provide excellent levels of care and service to all visitors - striving to create a tailored experience for each visitor, as a proactive and engaged member of the team. At all times to ensure that visitors have a safe and enjoyable visit, in accordance with the Visitor Experience operating guidelines. - Selling Tickets. -...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    Unleash Your Maintenance Magic in Franschhoek! Join as a Maintenance Coordinator - Where Every Fix is a Feat and Every Space is a Canvas! Kendrick Recruitment is seeking a Maintenance Coordinator ready to bring their magic touch to every nook and cranny! If you're a wizard with tools, a maestro with fixes, and have a passion for ensuring spaces are in...