Medical Receptionist and Billing Administrator

4 weeks ago

Randburg, South Africa iMedrecruit Full time

**Medical Receptionist and Billing Administrator, OBGYN - Randburg**

Our client, an obstetric and gynaecologist practice based in Randburg is seeking to recruit a medical receptionist and billing administrator.

**Duties and Responsibilities**

Reception:

- Answering of all calls in a professional, courteous and efficient manner.
- Take messages and ensure they are actioned by relevant person.
- Maintain the issue logbook for all messages and matters that arise on a daily basis.
- Managing the diary booking patient appointments, communicate billing policy to all new patients.
- Preparing all files for following days appointments.
- Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
- Check that all patient details on file are still up to date and obtain new details if relevant.
- Open accounts and capture all relevant information accurately on system for new patients.
- Assist with contacting other doctors to obtain notes and referral letters if needed for a patients visit.
- Assist with obtaining patient results and related correspondence (lab results, radiology etc).
- Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
- Providing quotations for all patient procedures.
- Prepare the theatre list bookings and pre-authorisations.
- Arranging the Anaesthetist and Assistant for surgeries.
- Ensure all clinical notes are captured on the patient files post-surgery.
- Keeping track of Assistant fees and payments made to them.
- Keeping track of cases where the doctor has assisted in surgeries.
- Assist with doctors reports, thank you letters (where necessary).
- Keeping track of pharmacy accounts and stock per Doctor.

Accounts:

- Bill patients accordingly and collect payment where necessary.
- Accept money (cash or card) write receipts.
- Allocate patient payments.
- Create cost estimates (quotations)
- Submit all theatre billings
- Month end processing.
- Daily banking given to the doctor.
- Maintain Petty Cash.
- Maintain attendance register.

General:

- Schedule all admin related appointments with the doctor and the various service providers
- Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.
- Maintain all supplier contracts and agreements.
- Ordering stock from various places: pharmacies, stationers etc
- Support of various marketing initiatives.
- Assist the doctor with all office admin related tasks.
- Maintaining the CPD register.
- Assist with personal assistance work.

**Qualification and Requirements**:
Matric

At least 3-5 years’ experience in a similar medical receptionist position

Computer literate (MS Office Suite and VeriClaim will be an advantage)

**Skills and attributes**:
Strong interpersonal skills

Professional communication skills (Afrikaans & English)

Ability to work under pressure

Ability to work independently as was as with a team

Attention to detail

Organized

Computer literacy

Ability to multitask

Well-presented and professional

Team player

**Working hours**:
Monday to Friday, 08h00 - 17h00

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